Brenna Higginbotham
West Union
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Waitress
Earl’s Supper Club
West Union
08.2023 - 07.2026
- Provided exceptional customer service in fast-paced dining environment.
- Took and processed food and drink orders accurately and efficiently.
- Resolved customer complaints professionally to enhance guest satisfaction.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted with training new staff on menu items and service standards.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
National Honor Society President
Hutsonville High School
Hutsonville
08.2023 - 05.2024
- Coordinated fundraising events to support school activities and initiatives.
- Organized community service projects to promote student engagement and civic responsibility.
- Facilitated regular meetings to discuss society goals and member contributions.
- Collaborated with faculty advisors to align society objectives with school policies.
- Developed promotional materials to increase awareness of society events and activities.
Dual Credit Childcare
Hutsonville High School
Hutsonville
08.2021 - 05.2024
- Collaborated in planning and implementing age-appropriate lesson plans, fostering engaging learning experiences for preschool students.
- Facilitated daily activities that promote physical and social development among children.
- Supported lead teacher in maintaining a safe and engaging classroom environment.
- Monitored student behavior, providing guidance to promote positive social interactions and a supportive classroom atmosphere.
- Supported lead teacher with daily classroom activities.
- Encouraged good manners among students by modeling appropriate behaviors.
- Completed day-to-day duties accurately and efficiently.
- Organized classroom materials and resources to ensure accessibility for learning activities.
- Observed each child's performance on an ongoing basis and documented progress.
- Assisted in evaluating children's developmental milestones through observation and documentation.
- Coordinated field trips, enriching students' educational experiences through hands-on learning opportunities.
- Instructed and assisted students during craft activities.
- Organized student items by labeling and documenting collection.
Education
Bachelor of Science - Health Care Management
Vincennes University
Vincennes, IN 08.2024 - 07.2026
Associate in Science And Arts - Health Care Management
Lincoln Trail College
Robinson, IL 08.2022 - 05.2024
Hutsonville High School
Hutsonville, ILSkills
- Restaurant operations
- Table management
- Customer service
- Customer engagement
- Effective communication
- Verbal and written communication
- Team collaboration
Timeline
Bachelor of Science - Health Care Management
Vincennes University
08.2024 - 07.2026
Waitress
Earl’s Supper Club
08.2023 - 07.2026
National Honor Society President
Hutsonville High School
08.2023 - 05.2024
Associate in Science And Arts - Health Care Management
Lincoln Trail College
08.2022 - 05.2024
Dual Credit Childcare
Hutsonville High School
08.2021 - 05.2024
Hutsonville High School