Summary
Overview
Work History
Education
Skills
Timeline
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Brendan Tomko

Mason City

Summary

Experienced and Self motivated manager bringing forth valuable industry experience and a passion for management. Results oriented with a proven track record of working collaboratively with team members to achieve goals. Experienced in both retail and culinary settings and adept at effectively managing all operations. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

23
23
years of professional experience

Work History

Assistant Manager/Kitchen Manager

Caseys General Stores Inc
07.2021 - 06.2023
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.

Sales Floor Associate

Farm & Home
01.2016 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.

Assistant Manager

Walgreens
01.2018 - 06.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Assistant Manager

Big Lots
01.2013 - 01.2015
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

General Manager

TitleMax
01.2009 - 01.2012
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

General Manager

Family Dollar
01.2008 - 12.2008
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

General Manager

Shoe Carnival
01.2000 - 01.2007
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Education

Associate of Arts - Business Management

Lincoln Land Community College
Springfield, IL
2016

High School Diploma -

Ursuline Academy
Springfield, IL
05.1999

Skills

  • Talent Recruitment and Development
  • Marketing Management
  • Business Planning
  • Schedule Oversight
  • Merchandising
  • Managing Multiple Priorities
  • Business Development Understanding
  • Communications
  • Intrapersonal skills
  • Microsoft
  • Payroll Systems
  • P&L Review

Timeline

Assistant Manager/Kitchen Manager

Caseys General Stores Inc
07.2021 - 06.2023

Assistant Manager

Walgreens
01.2018 - 06.2021

Sales Floor Associate

Farm & Home
01.2016 - 10.2022

Assistant Manager

Big Lots
01.2013 - 01.2015

General Manager

TitleMax
01.2009 - 01.2012

General Manager

Family Dollar
01.2008 - 12.2008

General Manager

Shoe Carnival
01.2000 - 01.2007

Associate of Arts - Business Management

Lincoln Land Community College

High School Diploma -

Ursuline Academy

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Brendan Tomko