Brendan Higgins
Mundelein
Summary
Adaptable and customer-focused sales professional with experience in inside sales, political outreach, and team coordination. Skilled in client communication, quoting, order processing, and issue resolution. Strong written and verbal communication abilities, supported by a background in English and creative writing.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
TJ Higgins Co
09.2021 - Current
- Respond to customer inquiries via phone and email, providing timely information on product specifications, pricing, and availability
- Prepare and process price quotes, ensuring accuracy and alignment with customer needs and company policies
- Worked with manufacturers to solve problems with orders, shipping, or product information
- Assist the outside team with paperwork and customer account support
Field Organizer
CADC LLC
10.2020 - 11.2020
- Participated in door-to-door canvassing to engage voters and share campaign information
- Maintained clear and consistent communication between project managers, organizers, and canvassers
- Tracked team performance and provided support to improve effectiveness in the field
- Ensured accurate reporting of data collected during canvassing shifts
Server
Thai Flavors
10.2017 - 06.2020
- Shared responsibilities with another server for managing dine-in guests, takeout orders, and delivery coordination
- Handled customer orders accurately and provided friendly, efficient service
- Managed payments at the register, ensuring correct billing and handling of cash, credit, and tips
- Helped maintain a clean, organized, and welcoming environment for guests
Education
Bachelor of Arts - English & Creative Writing
University of Iowa
Iowa City, IA05.2019
Skills
- exceptional customer service
- CRM software proficiency
- communication skills (email & phone etiquette)
- attention to detail
- teamwork & collaboration
- client relationship management
Timeline
Inside Sales Representative
TJ Higgins Co
09.2021 - Current
Field Organizer
CADC LLC
10.2020 - 11.2020
Server
Thai Flavors
10.2017 - 06.2020
Bachelor of Arts - English & Creative Writing
University of Iowa
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