Brenda Vaile
SCHILLERPARK
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
22
22
years of professional experience
Work History
Manager/Business Owner
Pro Clean +
SCHILLERPARK
02.2004 - Current
- Oversaw daily operations for cleaning teams across various client sites.
- Trained staff on safety protocols and effective cleaning techniques.
- Managed scheduling and resource allocation for optimal workflow efficiency.
- Implemented quality control measures to ensure high service standards.
- Coordinated communication between clients and cleaning personnel effectively.
- Conducted regular performance evaluations to enhance team productivity.
- Developed training materials for onboarding new employees in cleaning procedures.
- Resolved customer complaints and feedback promptly to maintain satisfaction levels.
- Coached, mentored and trained team members in order to improve their job performance.
Education
Brenda Vaile
Chicago, ILSkills
- Team management
- Team leadership
- Staff training
- Recruiting and interviewing
- Quality control
- Scheduling optimization
- Workflow efficiency
- Conflict resolution
- Client communication
- Customer service
- Verbal and written communication
- Clear communication
- Employee coaching
- Problem solving
- Attention to detail
- Partnership development
Languages
English
Full Professional
Spanish
Professional
References
References available upon request.
Timeline
Manager/Business Owner
Pro Clean +
02.2004 - Current
Brenda Vaile