Brenda Uzueta Saucedo
Joliet
Summary
Dedicated professional with expertise in customer service and client relationship management. Proven track record of enhancing client satisfaction through effective communication and problem-solving skills. Committed to delivering exceptional service and fostering strong client connections.
Overview
19
19
years of professional experience
Work History
Associate Banker
JP Morgan Chase
Crest Hill
10.2021 - Current
- Delivered exceptional customer service during banking transactions, enhancing client satisfaction.
- Assisted customers with account inquiries and processed transactions to ensure accurate service.
- Educated clients on banking products and services available.
- Collaborated with team members to efficiently resolve client issues, improving overall service delivery.
Beauty Sales Associate
JCPenney
Joliet
11.2007 - Current
- Assisted customers in selecting beauty products to enhance their shopping experience.
- Maintained knowledge of current beauty trends and product launches for informed recommendations.
- Organized and restocked shelves with beauty merchandise for optimal presentation and accessibility.
- Processed transactions accurately while handling cash and card payments efficiently.
Transportation Associate
MKR Trucking Inc,
Joliet
04.2019 - 12.2021
- Coordinated transportation logistics to optimize delivery schedules and routes.
- Oversaw compliance with safety regulations and transportation policies.
- Maintained records of shipping documents including invoices, bills of lading, manifests.
- Resolved discrepancies between actual freight costs versus those listed on invoices.
Makeup Artist
Luxe Skin LLC
Naperville
07.2016 - 09.2019
- Created customized makeup looks for diverse clients and special events.
- Maintained clean, organized workspace to facilitate efficient service delivery.
- Provided exceptional customer service, addressing client needs and preferences effectively.
- Cultivated strong client relationships, leading to increased repeat business opportunities.
- Consulted with clients to determine desired looks and color palettes, ensuring satisfaction during application process.
Transportation Associate
Twin Brothers Trucking Inc
Romeoville
04.2016 - 10.2018
- Documented shipment details using transportation management software to enhance tracking accuracy.
- Managed inventory records to maintain accurate stock levels for shipments.
- Verified completion of paperwork for pickups and deliveries to ensure adherence to company policies.
- Monitored vehicle maintenance to ensure safety regulation compliance and reduce operational risks.
- Processed payments for freight bills using established accounts payable procedures.
Education
Esthetician License - Esthetician
Naperville Skin Institute
Naperville, IL01-2016
High School Diploma -
East Leyden High School
Franklin Park, IL06-2007
Skills
- Loan processing
- Financial transactions
- Account management
- Account openings
- Cash management
- Telephone transfers
- Compliance regulations
- Fraud prevention
- Banking products
- Commercial banking
- Client relationship management
- Sales techniques
- Sales proficiency
- Team collaboration
- Problem solving
- Effective communication
- Financial analysis
- Opening and closing procedures
- Account updating
- Customer service
Languages
Spanish
Full Professional
Timeline
Associate Banker
JP Morgan Chase
10.2021 - Current
Transportation Associate
MKR Trucking Inc,
04.2019 - 12.2021
Makeup Artist
Luxe Skin LLC
07.2016 - 09.2019
Transportation Associate
Twin Brothers Trucking Inc
04.2016 - 10.2018
Beauty Sales Associate
JCPenney
11.2007 - Current
Esthetician License - Esthetician
Naperville Skin Institute
High School Diploma -
East Leyden High School