Summary
Work History
Education
Skills
Timeline
Generic

Brenda Sotomayor Munoz

Palatine

Summary

The Purpose of this Resume is with the objective of obtaining an Intern Personal Training Position at Lifetime. In addition to the Rock Climbing Associate position. Previously, worked as a dynamic server with bilingual communication skills, adept at enhancing dining experiences through exceptional customer service. Proven ability to multitask and collaborate effectively with team members. Detail-oriented professional with a strong background in customer service and team collaboration. Known for effectively managing tasks in fast-paced environments, ensuring high levels of customer satisfaction and a welcoming atmosphere. I now would like to direct my areas of expertise into Personal training and grow as a person who can help others meet their current health goals. Seeking the certification of my CPT in the near future.

Work History

Server

Vault 232
Lake Zurich
12.2024 - 05.2025
  • Provided excellent customer service to enhance dining experiences.
  • Assisted in setting up and cleaning dining areas for guest readiness.
  • Took accurate food and beverage orders from customers promptly.
  • Delivered food and drinks efficiently to tables while ensuring satisfaction.
  • Collaborated with kitchen staff to ensure timely order preparation.
  • Maintained knowledge of menu items to answer customer inquiries effectively.

Former Target Teamember

TARGET
  • Completed day-to-day duties accurately and efficiently.
  • Completed Daily Audits and tasks.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Server

Biaggis
  • Provided excellent customer service to enhance dining experiences.
  • Assisted in setting up and cleaning dining areas for guest readiness.
  • Took accurate food and beverage orders from customers promptly.
  • Delivered food and drinks efficiently to tables while ensuring satisfaction.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared drinks according to standard recipes.
  • Implemented feedback from customers to improve service quality and menu offerings.

Front desk receptionist

DEER PARK DENTAL
  • Greeted patients and visitors warmly upon arrival at the dental office.
  • Answered phone calls, scheduling appointments and managing patient inquiries efficiently.
  • Maintained organized patient records using electronic health record systems.
  • Assisted with billing processes by collecting payments and providing receipts.
  • Ensured waiting area remained clean, comfortable, and welcoming for patients.
  • Coordinated with dental staff to prepare for patient appointments and procedures.
  • Managed incoming mail and packages, distributing them to appropriate team members.
  • Provided information about dental services and procedures to patients as needed.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Education

High school Graduate -

Lake Zurich High school
Lake Zurich, IL
01.2015

Associates - General Studies

WILLIAM RAINEY HARPER COLLEGE

Skills

  • Bilingual English and Spanish
  • Multitasker
  • Great communicator
  • Proficient computer skills
  • Appointment scheduling
  • Team collaboration
  • Conflict resolution
  • Time management
  • Communication skills
  • Cleanliness standards
  • Server training
  • Guest engagement

Timeline

Server

Vault 232
12.2024 - 05.2025

Former Target Teamember

TARGET

Server

Biaggis

Front desk receptionist

DEER PARK DENTAL

High school Graduate -

Lake Zurich High school

Associates - General Studies

WILLIAM RAINEY HARPER COLLEGE

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Brenda Sotomayor Munoz