Brenda Hoard
Chicago
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
44
44
years of professional experience
1980
1980
years of post-secondary education
Work History
Patient Service Representative
Northwestern Medical Center Inc.
Chicago
07.1979 - 12.2023
- Provided support with various tasks such as scheduling tests, ordering supplies.
- Inputted patient demographic data into electronic health record system.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Scanned documents into electronic health record system as needed.
- Greeted patients upon arrival and directed them to the appropriate area.
- Assisted with scheduling follow-up appointments according to provider availability.
- Ensured all necessary paperwork was completed prior to patient visits.
- Provided customer service by answering patient questions and addressing concerns.
- Assisted with the completion of medical forms and records.
Education
Morgan Park High School
Chicago, ILSkills
- Electronic health records
- Patient scheduling
- Medical billing
- Health information management
Timeline
Patient Service Representative
Northwestern Medical Center Inc.
07.1979 - 12.2023
Morgan Park High School
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