Brenda Hernandez
Franklin Park
Summary
Dedicated and compassionate Registered Nurse (RN) with 5 months of hands-on experience in the Emergency Department, complemented by 13 years as a Medical Assistant in multispecialty outpatient settings. Skilled in rapid patient assessment, triage, medication administration, and patient education within fast-paced environments. Demonstrates exceptional composure under pressure while effectively managing challenging patients and high-stress situations. Committed to fostering strong relationships with patients and families through empathetic communication, respectful demeanor, and outstanding customer service.
Overview
15
15
years of professional experience
5
5
Certification
Work History
Registered Nurse
Resurrection Medical Center
01.2026 - Current
- Developed and utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on health management and post-discharge care strategies.
Registered Medical Assistant
Advocate Medical Group - Nesser RIM
05.2024 - Current
- Assist healthcare team in delivering quality patient care and managing clinic operations.
- Conduct vital checks, EKGs, and immunizations, ensuring patient safety and care standards.
- Educate patients on health management, contributing to improved patient outcomes.
- Facilitate efficient patient flow and documentation, enhancing clinic efficiency.
- Recognized for exceptional service with multiple patient-nominated awards.
Registered Medical Assistant
Union Health Service
05.2011 - 04.2024
- Adapted to diverse specialties, enhancing patient care with comprehensive clinical expertise.
- Assisted in minor dermatological surgical procedures, ensuring patient comfort and preparing equipment and supplies.
- Collaborated with orthopedic surgeons, assisting with pre-operative and post-operative care, and preparing patients for surgery.
- Supported gynecological procedures by preparing patients for examinations and assisting during patient visits.
- Managed specimen collection and EKGs, optimizing lab processes and diagnostic accuracy.
- Provided compassionate care to diverse patients, enhancing patient trust and satisfaction through effective communication.
- Maintained precise documentation and facilitated interdisciplinary communication, ensuring continuity of care and compliance with healthcare standards.
- Provided empathetic support to patients during examinations, fostering a comforting environment that enhanced their overall healthcare experience.
Education
Bachelor of Science in Nursing -
Lewis University
Romeoville, IL08-2025
Associate of Science -
Triton College
River Grove, IL05-2023
Certificate - Certified Medical Assistant
Lincoln College of Technology
Melrose Park, IL04-2011
Skills
- Proficient care coordinator
- EKG administration
- Patient-focused care
- HIPPA compliance
- Critical thinking and problem solving
- Patient stabilization
- Fluent in Spanish
- Patient assessments
- IV insertion
- Charting and clinical documentation
Certification
- State of Illinois Nursing License: 041.596796
- BLS, CPR certified
- ACLs and PALs Certified
- NIH Certified
Timeline
Registered Nurse
Resurrection Medical Center
01.2026 - Current
Registered Medical Assistant
Advocate Medical Group - Nesser RIM
05.2024 - Current
Registered Medical Assistant
Union Health Service
05.2011 - 04.2024
Bachelor of Science in Nursing -
Lewis University
Associate of Science -
Triton College
Certificate - Certified Medical Assistant
Lincoln College of Technology