Brenda Cruz
Rockford
Summary
Reliable employee with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.
Dental Assistant of 8+ years of success building strong relationships with patients and providing quality support during dental procedures. Knowledgeable and experienced in dental procedures. I am certified for Coronal Polish and sealants as well as Coronal Scaling. Works well with all personality types when interacting with patients and staff. I am a Certified Dental Assistant with hands-on experience. Skilled at chairside assisting, dental radiography and also have ortho experience. Well-rounded knowledge of dentistry and enthusiasm to bring strong work ethic to excellent dental practice.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Surgical Assistant
Oral And Facial Surgery Center Ltd.
01.2023 - Current
- Improved patient outcomes by providing precise surgical assistance during various procedures.
- Minimized surgical bleeding with skilled ligation and clamping of blood vessels.
- Applied antiseptics and sterile dressings to cover surgical locations and boost healing.
- Participated in continuous improvement initiatives aimed at enhancing overall department performance.
- Actively participated in daily debriefings for improved team coordination and ongoing development of best practices in the workplace.
- Monitored patient vital signs, reporting changes to surgeon for further investigation.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Certified Dental Assistant
The Teeth people
09.2014 - Current
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review
- Laid out dental instruments and equipment before procedures
- Educated patients on treatment procedures and post-procedure home care
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy
- Scheduled cleanings and dental appointments for patients using appointment software
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, packed cord, placed temporary crowns and seated permanent crowns
- Took on orthodontic cases, took ceph, panoramic x-rays, impressions, placed brackets and finished the orthodontic work needed
- Took on the Lead role on the back, made sure to do inventory of the supplies and ordered and maintained organization through out the back of the office
- Filed Dr's paperwork such as bills, personal bills and order invoices.
Dental Assistant
Dental Dreams LLC
02.2014 - 09.2014
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
- Gathered and reviewed patient records, data and health history to share with dentists for quick and
Server, Hostess, To-go
Olive Garden Restaurant
06.2008 - 04.2013
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Accommodated special seating requests for guests to enhance satisfaction.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Jefferson High School
Rockford, ILSkills
- Relationship Building
- Teamwork and Collaboration
- Supply Ordering
- Inventory Management
- Fast learner
- Bilingual English/Spanish
- Medical Terminology Familiarity
- Multitasking Abilities
- Data Entry
- Organizational Skills
- Clerical Support
- Friendly, Positive Attitude
- Dependable and Responsible
- Good Telephone Etiquette
- Customer Service
- Certified in CPR/BLS
Certification
- CPR certified, every 2yrs renewal
- Certified coronal polish and sealants, 2014
- Certified coronal scaling, 2021
Timeline
Surgical Assistant
Oral And Facial Surgery Center Ltd.
01.2023 - Current
Certified Dental Assistant
The Teeth people
09.2014 - Current
Dental Assistant
Dental Dreams LLC
02.2014 - 09.2014
Server, Hostess, To-go
Olive Garden Restaurant
06.2008 - 04.2013
Jefferson High School
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