Breanna Grant
Crystal Lake
Summary
Highly reliable, service-driven professional with experience in customer care, hospitality, and high-pressure operations. Skilled in safety procedures, conflict resolution, multitasking, and effective communication. Proven ability to manage diverse client needs, resolve issues quickly, and deliver exceptional service with professionalism and warmth. Adaptable, calm under pressure, and dedicated to ensuring passenger comfort and safety.
Overview
7
7
years of professional experience
Work History
Client Services Coordinator Estate & Home Service
Joyfull Organizing & Simply Clear Out
Crystal Lake
03.2026 - Current
- Assisted clients with home organization, decluttering, and estate cleanouts
- Packed, prepared, and managed household items for relocation, donation, or sale
- Coordinated logistics for estate sales, including item preparation, pricing, and display
- Maintained cleanliness, safety, and organization throughout homes
- Developed personalized organizational solutions to meet client needs
- Provided professional, detail-oriented client service and addressed questions efficiently
- Collaborated with team members to ensure smooth operations and high client satisfaction
Independent Contractor
Self-Employed
Crystal Lake
01.2020 - Current
- Provided childcare and pet care, prioritizing safety, attentiveness, and reliability
- Managed online reselling business, handling customer inquiries, transactions, and problem-solving
- Built and maintained client relationships, ensuring satisfaction and repeat business
- Coordinated schedules, payments, and logistics independently, demonstrating strong organization and time management
Estate Services Associate
Old Towne Estate Sales & Antiques LLC
Crystal Lake
07.2024 - 01.2025
- Assisted clients with estate sale preparation and home cleanouts
- Organized, priced, and displayed items for sale efficiently
- Maintained cleanliness, safety, and organization throughout properties
- Provided professional client service and collaborated with team members
Cashier/Assistant Manager
Yogeeze Frozen Yogurt
Johnsburg
04.2021 - 07.2023
- Oversaw daily operations, ensuring high-quality customer service and team performance
- Trained, scheduled, and supervised staff to maintain smooth operations
- Managed inventory, shipments, and cash transactions
- Maintained safety, cleanliness, and sanitation standards
- Collaborated with team to optimize workflow and ensure customer satisfaction
Food Preparation Worker
All Seasons Apple Orchard-pumpkin Patch-corn Maze
Woodstock
09.2019 - 11.2019
- Delivered friendly customer service in fast-paced environments
- Maintained safety and cleanliness standards
- Supported team operations and adapted to changing priorities
- Handled transactions and assisted diverse customers
Education
Associate of Arts -
McHenry County College
Crystal Lake, IL12-2024
High School Diploma -
Prairie Ridge High School
Crystal Lake, IL05-2021
Skills
- Customer Service & Passenger Relations
- Safety Procedures & Compliance
- Effective Communication & Teamwork
- Problem Solving & Conflict Resolution
- Time Management & Multitasking
- Attention to Detail & Organization
Accomplishments
- Academic Department Award, awarded in speech (MCC)
Timeline
Client Services Coordinator Estate & Home Service
Joyfull Organizing & Simply Clear Out
03.2026 - Current
Estate Services Associate
Old Towne Estate Sales & Antiques LLC
07.2024 - 01.2025
Cashier/Assistant Manager
Yogeeze Frozen Yogurt
04.2021 - 07.2023
Independent Contractor
Self-Employed
01.2020 - Current
Food Preparation Worker
All Seasons Apple Orchard-pumpkin Patch-corn Maze
09.2019 - 11.2019
Associate of Arts -
McHenry County College
High School Diploma -
Prairie Ridge High School