Compassionate Mental Health Technician with proven experience in behavioral health care. Specializes in patient care, crisis intervention, and therapeutic support. Committed to fostering teamwork and adaptability to meet evolving patient needs while enhancing outcomes in a supportive environment.
Work History
Mental Health Technician 2
3 Years 4 Months
Shapiro Developmental Center | 05.2023 - Current
Delivered daily personal care and grooming support for residents with developmental disabilities, enhancing their quality of life
Assisted with hair care, hygiene, and appearance maintenance to promote dignity and confidence
Ensured clean, safe, and respectful environment for all residents, fostering comfort and well-being
Coordinated with healthcare and support teams to address individual needs, promoting tailored care solutions
Assisted clients in achieving personal goals through tailored support plans and consistent encouragement.
Monitored client behavior and implemented interventions to promote positive social interactions and reduce challenging behaviors.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Student Cosmetologist
1 Year 7 Months
Paul Mitchell & Kankakee Area Career Center | 08.2021 - 03.2023
Executed haircuts, color services, and styling for clients, enhancing their satisfaction under instructor supervision
Recommended products based on client needs and styles
Supported front desk operations by managing scheduling and facilitating client check-in for smooth service flow
Advised clients on product selections tailored to their needs and desired styles, fostering lasting relationships
Education
Cosmetology License - Cosmetology
Paul Mitchell The School | Bradley, IL | 03.2023
Completed 1500 hours of hands-on training in hair cutting, coloring, styling, and chemical treatments
Trained in sanitation, safety, and client consultation best practices
Gained experience in salon operations and time management through supervised practice
Cosmetology Program - cosmetology
Kankakee Area Career Center | Kankakee, IL
Learned foundational techniques in haircutting, hairstyling, and makeup application
Practiced with professional salon tools and products
Developed client communication skills through mock and real client sessions
General Education - General Studies
Kankakee Community College | Kankakee, IL
Completed coursework in a timely manner
Built time management and professional skills in an academic setting
Skills
Patient safety management
Client consultation
Time management
Crisis de-escalation
Behavior assessment
Crisis intervention
Stress management
Behavior modification
Patient safety
Sanitation & Safety Compliance
ADDITIONAL INFORMATION
Illinois Cosmetology License: Pending/Active
Available for flexible scheduling, including evenings and weekends