Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Brayden Swain

Machesney Park

Summary

Thrives in fast-paced environments, with background in customer service and teamwork. Demonstrates strong communication and problem-solving abilities, developed while working closely with diverse teams. Looking to transition into new field where these transferable skills can drive success and innovation.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shipping and Receiving

Pierce Distribution
Machesney Park, IL
07.2022 - 08.2022
  • I worked here as a short-term summer employee. My primary responsibilities included packing boxes, preparing and processing paperwork for incoming shipments, and assisting with general warehouse operations. I also provided manual labor throughout the warehouse as needed, helping ensure daily tasks were completed efficiently and on schedule.

Manual Laborer/Event Staff Member

Forest Hills Country Club
Loves Park, IL
07.2023 - 10.2023

At this job, I helped with setting up events throughout the country club, including preparing different areas and making sure everything was ready for guests. During events, I also bussed tables, assisted in various areas as needed, and helped keep things running smoothly. I was flexible, reliable, and willing to step in wherever help was needed to make sure each event was successful.

  • Assisted in daily maintenance tasks, ensuring adherence to safety protocols and operational standards.
  • Collaborated with team members to execute cleanup activities following events, enhancing guest experiences.
  • Completed physically demanding tasks efficiently while maintaining high levels of energy throughout the workday.

front end team member

Menards
Machesney Park, IL
10.2023 - 05.2026
  • I primarily worked as a cashier, but I also gained experience in several other areas of the store and interacted with customers on a daily basis. When I was not on the register, I filled propane tanks for customers, handling tanks ranging from 25 lbs. to 100 lbs. I also frequently worked at the customer service desk, assisting customers with whatever they needed. In addition, I briefly worked in the plumbing department, where I stocked shelves and sold products such as water heaters and water softeners.
  • Assisted customers in locating products and ensuring satisfaction through knowledgeable service.
  • Maintained organized merchandise displays, enhancing store aesthetics and facilitating customer access.
  • Trained new employees on operational procedures and customer service standards for seamless integration.

Education

High school diploma or GED -

Penn foster highschool
Remote
07-2025

High school diploma or GED - undefined

Harlem High School
Machesney Park, IL
02-2023

Skills

  • Community engagement
  • Load & Unload
  • Outbound calling
  • Phone communication
  • Brand voice
  • Customer support
  • Time management
  • Clear language communication
  • Organizational skills
  • Heavy lifting
  • Instagram
  • Microsoft Office
  • Marketing
  • YouTube
  • Multitasking
  • Retail sales
  • Customer retention
  • Consultative selling
  • AI
  • Shipping & Receiving
  • Customer relationship building
  • Attention to detail
  • Handling customer inquiries
  • Computer skills
  • Computer operation
  • Communication skills
  • Appointment scheduling
  • Phone etiquette
  • POS systems
  • Facebook
  • Warehouse Experience
  • Sales
  • Client relationship development
  • Community management
  • English
  • Written communication
  • Client interaction via phone calls
  • TikTok
  • Negotiation
  • Customer service
  • Computer hardware
  • Computer literacy

Certification

Driver's License

Languages

English - Fluent

Timeline

front end team member

Menards
10.2023 - 05.2026

Manual Laborer/Event Staff Member

Forest Hills Country Club
07.2023 - 10.2023

Shipping and Receiving

Pierce Distribution
07.2022 - 08.2022

High school diploma or GED - undefined

Harlem High School

High school diploma or GED -

Penn foster highschool
Brayden Swain