Brayden Balind
Saint Anne
Summary
Detail-oriented professional with expertise in quality assurance and staff training. Skilled in managing operations and resolving customer complaints, leading to improved client retention and satisfaction.
Overview
4
4
years of professional experience
Work History
Co partner
chosen lawn care
Kankakee
06.2024 - Current
- Managed daily operations for residential lawn care services.
- Developed relationships with clients to ensure satisfaction and retention.
- Conducted quality inspections of completed lawn care projects.
- Assisted in maintaining inventory of supplies and equipment.
Manager
Limestone concessions
Limestone
04.2022 - 07.2025
- Managed daily operations of food concessions at events and festivals.
- Trained staff on customer service standards and product knowledge.
- Coordinated inventory management and supply orders for concessions.
- Oversaw cash handling procedures for accurate financial transactions.
- Resolved customer complaints to enhance overall satisfaction during events.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Still in High School -
Kankakee Trinity Academy
Kankakee, IL05-2026
Skills
- Customer service
- Inventory management
- Team collaboration
- Quality assurance
- Project management
- Financial transactions
Timeline
Co partner
chosen lawn care
06.2024 - Current
Manager
Limestone concessions
04.2022 - 07.2025
Still in High School -
Kankakee Trinity Academy