Brandy Buchanan
bensenville
Summary
Positive and adaptable professional with valuable experience in data entry, customer service affairs, and leadership roles. Equipped with exceptional skills gained from working with various companies throughout my career, resulting in significant professional growth. Overcoming workplace challenges has instilled confidence and self-motivation. Strong work history and educational background make me confident in bringing significant value to any institution in my career field.
Overview
13
13
years of professional experience
Work History
Judge Clerk
Cook County Circuit Court
05.2024 - Current
- Handled high-profile cases with professionalism, ensuring that all parties received due process and equal protection under the law.
- Worked collaboratively colleagues develop strategies increase judicial system''s effectiveness responsiveness evolving societal needs.
- Reviewed legal documents and memos to make determinations on pre-trial issues, motions, and final rulings.
- Promoted fairness and impartiality in the courtroom by adhering to strict ethical standards and maintaining an unbiased demeanor.
- Enhanced the efficiency of court proceedings by implementing effective case management techniques and streamlining processes.
- Managed a diverse caseload spanning civil, criminal, family law matters with diligence and attention to detail.
Office manager
Chicago Serve
12.2021 - 02.2024
- Implemented new office management systems and procedures, increasing efficiency by 25%
- Oversaw day-to-day operations, including budgeting, procurement, and vendor management
- Maintained office inventory and supplies, optimizing stock levels and reducing costs by 20%
- Developed and implemented employee training programs to improve productivity and professionalism
- Data entry for all employees and contractors on property
Salon Owner
True Essence
06.2016 - 01.2022
- Successfully founded and managed a high-end salon, overseeing all aspects of business operations, from finance and budgeting to staff management and customer service
- Developed and implemented marketing strategies that resulted in a significant increase in client base and revenue
- Maintained a high level of customer satisfaction by consistently providing exceptional salon services and ensuring a comfortable and welcoming atmosphere for clients
- Built and led a team of talented hairstylists, estheticians, and support staff, fostering a positive work environment and providing ongoing training and mentorship
Customer service
Dovenmuhle mortgage
05.2012 - 11.2021
- Assisted customers in person and over the phone, resolving inquiries and providing exceptional service
- Maintained a positive attitude and professional demeanor during all interactions, creating a welcoming and friendly atmosphere
- Collaborated with cross-functional teams to address customer concerns and implement solutions for process improvement
- Managed and navigated customer database to update and maintain accurate records for future reference
- Ensured federal regulations was followed and maintained each day
Education
in Business Management -
College of Dupage
Glen elynn09.2013
Skills
- Compliance management
- Report analysis and auditing
- Regulating compliance
- Administrative duties
- Operational effectiveness
- Company daily status reports
Timeline
Judge Clerk
Cook County Circuit Court
05.2024 - Current
Office manager
Chicago Serve
12.2021 - 02.2024
Salon Owner
True Essence
06.2016 - 01.2022
Customer service
Dovenmuhle mortgage
05.2012 - 11.2021
in Business Management -
College of Dupage
Similar Profiles
Deanna ConnDeanna Conn
Assistant Chief Deputy Clerk at Clerk Of The Circuit Court Of Cook CountyAssistant Chief Deputy Clerk at Clerk Of The Circuit Court Of Cook County
Raymond ArroyoRaymond Arroyo
Court Clerk Trainer at Clerk Of The Circuit Court Of Cook CountyCourt Clerk Trainer at Clerk Of The Circuit Court Of Cook County
Aloysius CooperAloysius Cooper
Office Clerk at Clerk of the Circuit Court of Cook CountyOffice Clerk at Clerk of the Circuit Court of Cook County
Estela Noemi AlvaEstela Noemi Alva
Machine Operator at Just In Time Staffing Inc.Machine Operator at Just In Time Staffing Inc.
ANGIE CASTILLOANGIE CASTILLO
Audit Risk and Compliance Manager at AmazonAudit Risk and Compliance Manager at Amazon