Brandon Hernandez

• Enhanced member satisfaction by addressing concerns promptly and providing additional service.
• Expanded customer base through cold calling and relationship building.
• Increased sales revenue by identifying and targeting potential interested members/friends of members.

"Scholars join our community in their junior year of high school. Over their first year in our program, they apply to colleges, enroll in a best match-fit college of their choice, and begin building their leadership skills with the help of a team of peers, mentors, college counselors, and Chicago Scholars staff."

• Maintained a clean environment to serve program needs.
• Supported fun, and engaging events(soccer games) by helping set up and handing out necessities like water.
• Used strong interpersonal communication skills to both parents and student poet athletes(English and Spanish).

• Organized racks and shelves to maintain a clean shopping environment.
• Handled cash transactions efficiently while simultaneously bagging customer items.
• Built relationships with customers to encourage frequent shopping.
• Managed returns, exchanges and refunds.

• Organized and participated in outreach events aimed at promoting public understanding of the Chicago Scholars program.
• Collaborated with fellow ambassadors on research projects.

• Shadowed within different industries, applying learned concepts directly into group projects.
• Gained hands-on experience in various medical fields. For example, learning how to apply an arm cast.