Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brandon Diaz

Aurora

Summary

Dynamic team player with a proven track record in assembly line operation and exceptional attention to detail, honed at Factor75. Skilled in quality control and problem-solving, ensuring high standards of service. Excelled in customer interaction at Bouna Beef, enhancing satisfaction and loyalty through efficient service and relationship building.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Food Production Line Worker

Factor75
06.2024 - 09.2024

Cashier/Server

Bouna Beef
12.2023 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Usher/Cashier

Classic Cinemas Kendall 11
04.2023 - 12.2023
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Directed ticket holders to seats and facility locations.
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Maintained professional demeanor to represent venue and create positive impression.

Education

Oswego East High School
Oswego, IL

Skills

  • Assembly line operation
  • Quality control
  • Team collaboration
  • Equipment maintenance
  • Problem solving
  • Attention to detail
  • Time management
  • Punctuality
  • Continuous improvement
  • Workplace organization

Certification

Food Handler Certification.

Timeline

Food Production Line Worker

Factor75
06.2024 - 09.2024

Cashier/Server

Bouna Beef
12.2023 - 05.2024

Usher/Cashier

Classic Cinemas Kendall 11
04.2023 - 12.2023

Oswego East High School

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Brandon Diaz