Brandi McCune
Chicago
Summary
Dynamic FSQA Quality Specialist with a proven track record at US Foods, excelling in preventive actions and root cause analysis. Enhanced product quality through rigorous inspections and streamlined documentation processes. A detail-oriented leader, adept at fostering collaboration and driving continuous improvement initiatives that elevate customer satisfaction and operational efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
FSQA Quality Specialist
US Foods
10.2023 - Current
- Inspected items and compared against standards to meet regulatory requirements.
- Assisted in the implementation of a continuous improvement culture, contributing to company-wide improvements in productivity and waste reduction.
- Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
- Collaborated with cross-functional teams to identify process improvements, resulting in increased production efficiency and cost savings.
- Collaboration with third party applications including implementation of new products and vendors into system for tracking and trending.
FSQA Customer Requests
US Foods
02.2021 - 10.2023
- Responsible for managing and assigning daily customer requests to team members.
- Assisted in retrieval of documents requested from an internal system to satisfy regulatory compliances and customer needs.
- Notifying and requesting outdated certifications for updates and approvals
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
Quality Assurance Supervisor
Koch Foods
01.2016 - 07.2020
- Monitored and reviewed USDA documents and quality assessments for a quality assurance of team of 12
- Oversaw, documented and lead pre-operational sanitation inspections for the start of company's production day.
- Inspected products and worker progress throughout production.
- Responsible for preparation and documentation for third party lab samples.
- Assisted in third Party Audits and trainings for employees compliance to current industry standards.
- Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Recorded, analyzed, and distributed statistical information.
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Served as a key liaison between Quality Assurance and other departments, facilitating collaborative efforts that led to increased product consistency and customer satisfaction.
Quality Assurance Specialist
US Foods
08.2008 - 07.2016
- Responsible for working with third party sanitation and performing pre-ops with production team members.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Streamlined the documentation process, ensuring adherence to industry standards and regulatory requirements.
- Maintained knowledge of industry best practices and evolving technologies, staying ahead of emerging quality assurance trends.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Tracking and trending customer complaints and concerns
- Responsible for providing root cause analysis and preventive maintenance.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Optimized workflow efficiency by introducing automation tools into the QA process where appropriate.
Education
Early Childhood Education
Olive Harvey College
Chicago, ILHigh School Diploma -
Chicago Vocational High School
Chicago, IL06-1998
Skills
- Preventive actions
- Auditing
- Documentation control
- Product inspection
- Quality management systems
- Calibration management
- Root Cause Analysis
- Issue resolution
- File management
- Team leadership
- Detail-oriented
- Defect tracking
Certification
- HACCP Certified
- · Seafood HACCP Certified
- · BRC Certified
Timeline
FSQA Quality Specialist
US Foods
10.2023 - Current
FSQA Customer Requests
US Foods
02.2021 - 10.2023
Quality Assurance Supervisor
Koch Foods
01.2016 - 07.2020
Quality Assurance Specialist
US Foods
08.2008 - 07.2016
Early Childhood Education
Olive Harvey College
High School Diploma -
Chicago Vocational High School
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