Summary
Overview
Work History
Education
Skills
Timeline
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Brandi Heet

Brandi Heet

Highland

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

Stocker

Walmart
01.2025 - Current
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Answered customer questions and provided detailed product information.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Sr. Office Solution Specialist

Ricoh USA
08.2019 - 07.2024
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Maintained a strong business relationship with our clients.
  • Analyze business processes and provided software/hardware solutions to help overcome business objectives.

Sales Manager

Your Time Lawn Care
01.2017 - 07.2019
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Attended industry events and conventions to expain sales opportunities.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Diagnosed lawn and garden issues and recommended targeted solutions.
  • Developed estimates and presented customers with bids for lawn care services to help with planning.
  • Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
  • Passionate about learning and committed to continual improvement.

Verification Specialist/Assistant Manager - HR

The Pisa Group
06.2014 - 01.2017
  • Verified client information by analyzing existing evidence on file.
  • Determined appropriateness of payers to protect organization and minimize risk.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Posted payments to accounts and maintained records.
  • Trained new staff on current, correct payment verification procedures.
  • Train sales associates on how to close a sale and the next steps to get the sale over to a payment verifier
  • Organized new employee orientation schedules for new hires.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Aided staff with employee performance review paperwork and documentation.

Education

No Degree -

Jefferson Community College
Hillsboro, MO

Skills

  • Inventory cycle counting
  • Product restocking
  • Safety processes and procedures
  • Customer relationships
  • Cold calling
  • Opportunity identification
  • Sales forecasts
  • Self motivation
  • Product knowledge
  • Full-cycle sales process
  • Closing techniques
  • Processing payments
  • Relationship establishment
  • Multitasking
  • Objection handling
  • Team leadership
  • Proposal preparation
  • CRM proficiency
  • HR experience

Timeline

Stocker

Walmart
01.2025 - Current

Sr. Office Solution Specialist

Ricoh USA
08.2019 - 07.2024

Sales Manager

Your Time Lawn Care
01.2017 - 07.2019

Verification Specialist/Assistant Manager - HR

The Pisa Group
06.2014 - 01.2017

No Degree -

Jefferson Community College

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Brandi Heet