Bradynn Wolfe
Chicago
Summary
Dynamic and dedicated Community Association Manager with over 6 years of experience in efficiently overseeing residential communities. Adept at building strong relationships with board members, residents, and vendors to foster positive community engagement and enhance property values. Demonstrated expertise in budget management, project coordination, and enforcing community regulations in accordance with governing documents. Committed to maintaining the highest standards of professionalism and integrity while delivering exceptional service to all parties.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Community Association Manager
Firstservice Residential
09.2024 - Current
- Manage day-to-day operations of a multi-million-dollar high-rise condominium association in River North
- Lead and manage a cross-functional team of 10 staff members, ensuring seamless daily operations and high service standards.
- Developed and adhered to community budgetary restrictions in collaboration with the board of directors.
- Enforced compliance with community regulations and guidelines.
- Communicated effectively with owners, residents, and on-site associates.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Kept properties in compliance with local, state, and federal regulations.
- Conducted regular inspections of both the interior and exterior of properties for damage.
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
Community Association Manager
Hales Property Management INC
10.2022 - 09.2024
- Enhanced communication between homeowners and board members through regular meetings and detailed reports.
- Managed budgets for multiple communities, ensuring financial stability and proper allocation of funds.
- Developed and maintained strong relationships with vendors, resulting in cost-effective services for the associations.
- Creation of fiscal year budget for each association
- Facilitated conflict resolution among residents by mediating disputes professionally and diplomatically.
- Assisted boards in updating governing documents to reflect current industry standards and legal requirements.
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Oversaw successful community improvement projects, such as landscaping upgrades and facility renovations.
Assistant Community Manager
Avenue5 Residential
12.2020 - 04.2022
- Collect and post rent from all current and future residents
- Process move-outs and complete deposit accounting for past tenants
- Successfully navigated and applied all delinquent residents to the Emergency Rental Assistance Program through the state of Colorado resulting in dramatic drops in the property's delinquency
- Deliver all rent and legal demands. Accounting for all changes and adjustments to state executive orders and local ordinances. As well as coordinate and execute the eviction process.
- Professionally handle resident complaints to the best of my knowledge without needing to be escalated
- Build and maintain positive resident relations producing higher resident retention, reviews, and satisfaction
Leasing Manager
Greystar
11.2019 - 12.2020
- Maintain a physical occupancy of 95% or higher
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Monitored performance of individual leasing agents and coached on successful strategies.
- Aide with completing the Assistant Community Manager duties. I was in charge of correcting resident ledgers, collecting rent money, renewing resident leases as well as creating new ones
Education
High School Diploma -
Fountain Fort Carson High School
05.2017
Skills
- Community regulations expertise
- Resident complaint resolution
- Property management
- Community rules and regulations
- Community operations
- Budget planning
Certification
Community Association Manager License (CAM) - IDFPR
Life and Health Insurance License
Timeline
Community Association Manager
Firstservice Residential
09.2024 - Current
Community Association Manager
Hales Property Management INC
10.2022 - 09.2024
Assistant Community Manager
Avenue5 Residential
12.2020 - 04.2022
Leasing Manager
Greystar
11.2019 - 12.2020
High School Diploma -
Fountain Fort Carson High School
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