Bouchra Chtioui

Evaluated client needs and determined service eligibility. Coordinated community referrals and documented case notes. Educated clients on resources, self-advocacy, and public assistance rights. Collected financial information and verified details during interviews.

Mentored junior team members on project management and led community outreach. Coordinated team meetings, managed budgets, and allocated resources. Developed training materials and conducted sessions. Built partnerships with local organizations and ensured policy compliance while fostering innovative solutions to achieve program goals.

Oversaw daily store operations and team training on sales and customer service. Enhanced product displays through visual merchandising and managed inventory levels.

Managed monthly financial closings and reconciliations for multiple accounts. Analyzed data for compliance and prepared budget forecasts. Implemented internal controls, created journal entries, and reported financial results, including balance sheets and cash flow statements. Assisted in tax preparation and organized client documents, updating accounts payable with secure access controls.