Summary
Overview
Work History
Education
Skills
Timeline
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Bouakham Hashash

Front End/Cashier/ Food Service
Belleville

Summary

Dynamic and results-driven professional with extensive experience at Pops 4, excelling in customer service and team leadership. Proven track record in training cashiers and enhancing customer loyalty. Skilled in money handling and POS systems, fostering a collaborative kitchen environment while ensuring food quality and safety. Committed to operational excellence and team development.

Overview

8
8
years of professional experience
1
1
Language

Work History

Cashier Team Lead/Assistant Kitchen Manager

Pops 4
08.2017 - 03.2025
  • Communicated with customers and team members to solve problems.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Processed both cash and card purchases and returns.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer loyalty and retention.
  • Assisted customers by answering questions and fulfilling requests.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.

Kitchen Manager

Pops 4
08.2017 - 03.2025
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.a
  • Calculated prices of ingredients to monitor food costs and control expenses.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.

Education

High School Diploma -

Roosevelt High School
St Louis, MO
06-1991

Skills

Customer service

Team leadership

Positive attitude

Cashier training

POS system

Money handling

Store opening and closing

Deposit preparation

Punctual and reliable

Store policies enforcement

Attention to detail

Product restocking

Empathy and patience

Customer engagement

Timeline

Cashier Team Lead/Assistant Kitchen Manager

Pops 4
08.2017 - 03.2025

Kitchen Manager

Pops 4
08.2017 - 03.2025

High School Diploma -

Roosevelt High School

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Bouakham HashashFront End/Cashier/ Food Service