Summary
Overview
Work History
Education
Skills
Timeline
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Bonnie Corey

Loves Park

Summary

Dynamic and results-driven professional with extensive experience in customer service and cash handling at Grays Foods. Proven ability to enhance customer satisfaction through effective complaint resolution and team training. Skilled in cash register operation and maintaining operational efficiency, ensuring a seamless shopping experience for all customers.

Professional in retail management with extensive experience in overseeing cashier operations and ensuring smooth day-to-day transactions. Known for strong focus on team collaboration and achieving targeted results, adapting seamlessly to changing needs. Skilled in training staff, managing schedules, and maintaining high standards of customer service.

Expert retail sales professional offering 14 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.

Overview

10
10
years of professional experience

Work History

Cashier Manager

Grays Foods
06.2015 - 03.2022
  • Assisted in daily cash handling and transaction processes to ensure accuracy and efficiency.
  • Supported team members by learning operational procedures and customer service standards.
  • Maintained cleanliness and organization of checkout areas to enhance customer experience.
  • Collaborated with colleagues to meet store objectives and provide excellent service.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.

Waitress

Cracker Barrell Old Country Store
01.2012 - 04.2015
  • Delivered exceptional customer service by efficiently managing orders and addressing inquiries.
  • Collaborated with kitchen staff to ensure timely and accurate food delivery.
  • Trained new team members on menu knowledge and service protocols.
  • Managed multiple tables simultaneously, maintaining high satisfaction levels during peak hours.
  • Resolved customer complaints promptly, ensuring a positive dining environment for all guests.
  • Conducted regular cleaning and organization of workstations to uphold sanitation standards.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Flow Team (stocker)

Target
11.2011 - 01.2012
  • Organized and restocked shelves to maintain optimal product availability.
  • Monitored inventory levels to ensure timely replenishment of stock.
  • Assisted in conducting regular inventory audits for accuracy and consistency.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
  • Facilitated smoother store openings by stocking necessary products before each shift.

Education

High School Diploma -

Harlem High School
Machesney Park, IL
06-2011

Skills

  • Customer service
  • Cash handling and management
  • Cash handling expertise
  • Cash register operation
  • Store opening and closing
  • Customer complaint resolution
  • Punctual and reliable
  • Employee training

Timeline

Cashier Manager

Grays Foods
06.2015 - 03.2022

Waitress

Cracker Barrell Old Country Store
01.2012 - 04.2015

Flow Team (stocker)

Target
11.2011 - 01.2012

High School Diploma -

Harlem High School

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Bonnie Corey