Bonita Williams
Chicago
Summary
Dynamic professional with a solid foundation in fast-paced customer service environments, showcasing strong communication and problem-solving skills. Eager to transition these abilities into a new field to drive positive outcomes and enhance organizational success. Committed to leveraging extensive customer service experience to deliver exceptional value in diverse professional settings. Ready to embrace new challenges and contribute effectively to team goals.
Overview
10
10
years of professional experience
Work History
CUSTODIAN WORKER
CPS
CHICAGO, IL
08.2024 - Current
- Maintained cleanliness and sanitation standards in designated areas using industrial cleaning equipment.
- Conducted routine inspections to identify maintenance needs and ensure safety compliance.
- Implemented efficient cleaning schedules to optimize workflow and reduce downtime.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Kept building spaces premises clean inside and outside.
- Moved furniture for cleaning and set up for special events.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Housekeeper
Aramark
CHICAGO, IL
01.2022 - 08.2024
- Managed daily cleaning operations, ensuring high standards of cleanliness and hygiene throughout facilities.
- Developed efficient cleaning schedules to optimize workflow and enhance productivity among team members.
- Collaborated with management to establish best practices for sanitation and cleanliness in high-traffic areas.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Package Handler
UPS
CHICAGO, IL
08.2021 - 01.2022
- Operated material handling equipment to facilitate efficient package processing.
- Ensured accurate sorting and labeling of packages for timely delivery.
- Collaborated with team members to maintain workflow efficiency during peak periods.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
United Airlines
Passenger ASSISTAnt AGENT
Chicago, IL
03.2018 - 06.2019
- Assisted passengers in boarding and disembarking processes, ensuring safety and comfort.
- Coordinated with drivers to facilitate smooth transportation operations and timely arrivals.
- Provided support to individuals with disabilities, enhancing accessibility during travel.
- Implemented safety protocols, contributing to a secure environment for all passengers.
Housekeeper
ABM Janitorial SEVICES
Chicago, IL
06.2016 - 01.2018
- Enhanced guest satisfaction by maintaining a clean and organized environment in all areas of the property.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maintained cleanliness and organization of facilities to enhance guest satisfaction.
Education
HS DIPLOMA -
WESTSIDE HOLISTIC ACADEMY
CHICAGO, IL06-1988
Skills
- Reliable and trustworthy
- Customer engagement
- Hygiene maintenance
- Self-directed project management
- Prioritization and scheduling
Timeline
CUSTODIAN WORKER
CPS
08.2024 - Current
Housekeeper
Aramark
01.2022 - 08.2024
Package Handler
UPS
08.2021 - 01.2022
United Airlines
Passenger ASSISTAnt AGENT
03.2018 - 06.2019
Housekeeper
ABM Janitorial SEVICES
06.2016 - 01.2018
HS DIPLOMA -
WESTSIDE HOLISTIC ACADEMY