Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bohdan Medovar

Customer Support And Management
Holon

Summary

Experienced and results-driven Customer Support and Case Management professional with over 4 years of experience at Sheba Medical Center, Israel's leading healthcare institution. Proven track record in managing international client relationships and closing deals worth over $4 million. Adept at resolving complex logistical and financial issues, delivering exceptional service, and maintaining high standards of client satisfaction.

Overview

7
7
years of professional experience
4
4
Languages

Work History

Customer Support / Case Manager

Sheba Medical Center
03.2021 - Current

- Managed full client lifecycle - from initial contact through ongoing collaboration

- Successfully closed international partnership deals totaling over $4 million

- Resolved complex financial and logistical challenges to ensure smooth service delivery

- Prepared reports and statistics to support decision-making and maintain documentation accuracy

- Fostered long-term relationships with clients, leading to increased satisfaction and retention

Sociology and Behavior Researcher

IDF
11.2017 - 07.2020

- Managed the soldier database, ensuring secure and accurate data handling

- Conducted research to improve soldier service conditions, enhancing overall support and welfare

- Prepared high-level reports and presentations for command staff, enabling data-driven decisions

Education

MBA - Economics

Zaporizhzhia National University
Zaporizhzhia
04.2001 -

BBA - Business Administration And Management

Kyiv Polytechnic Institute
Kiev, Ukraine
04.2001 -

Skills

- Client Relations & Empathy

- Public Relations

- Teamwork & Collaboration

- Time Management

- Leadership & Communication

- Critical Thinking

Timeline

Customer Support / Case Manager

Sheba Medical Center
03.2021 - Current

Sociology and Behavior Researcher

IDF
11.2017 - 07.2020

MBA - Economics

Zaporizhzhia National University
04.2001 -

BBA - Business Administration And Management

Kyiv Polytechnic Institute
04.2001 -
Bohdan MedovarCustomer Support And Management