Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bobby Truong

Taylorville

Summary

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Experienced sales professional with proven ability to drive revenue growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for reliability, communication skills, and results-driven mindset.

Overview

6
6
years of professional experience

Work History

Account Executive

WANDTV
10.2024 - Current
  • - Build and manage a portfolio of clients, creating tailored multimedia advertising solutions to drive revenue growth.
  • - Prospect new accounts through networking, cold calling, and referrals, consistently exceeding outreach goals.
  • - Develop and deliver persuasive presentations highlighting cross-platform marketing opportunities.
  • - Partner with internal creative and production teams to design impactful campaigns that achieve measurable ROI.
  • - Negotiate contracts and pricing, balancing client satisfaction with organizational profitability.
  • - Track campaign performance, providing data-driven insights to optimize results and strengthen client retention.

Police Officer

Decatur Police Department
04.2022 - 09.2024
  • - Cultivated trust with the community by actively listening, communicating clearly, and resolving conflicts under pressure.
  • - Led investigations, collected evidence, and authored comprehensive reports with precision and attention to detail.
  • - Applied de-escalation and problem-solving strategies in high-stress environments, directly transferable to client management.
  • - Engaged in community outreach, building positive relationships across diverse groups.

Shift Manager

BYU-Idaho IT Service Desk
10.2021 - 04.2022
  • - Directed a team of technicians, ensuring excellent customer service and timely resolution of technical issues.
  • - Trained and mentored staff, boosting performance and enhancing service quality.
  • - Conducted candidate interviews and performance reviews, supporting team growth and retention.

Technician / Sales Representative

Fox Pest Control
04.2020 - 09.2020
  • - Consistently exceeded sales goals by generating leads and converting prospects through direct outreach.
  • - Strengthened customer relationships with attentive service, follow-ups, and tailored solutions.
  • - Overcame objections and resolved issues effectively, maintaining strong customer loyalty.

Customer Service Representative

Melaleuca
07.2019 - 11.2019
  • - Delivered expert product recommendations, aligning solutions to customer needs.
  • - Increased sales through upselling and cross-selling strategies during service calls.
  • - Provided high-quality support that boosted customer satisfaction and retention.

Education

Bachelor of Professional Studies -

Brigham Young University-Idaho
12.2022

Skills

  • - Business Development & Sales Strategy
  • - Client Relationship Management
  • - Negotiation & Contract Management
  • - Conflict Resolution & Communication
  • - Leadership & Team Management
  • - Technical Support & Training
  • - Multilingual (English, Vietnamese)

Languages

Vietnamese
Limited Working

Timeline

Account Executive

WANDTV
10.2024 - Current

Police Officer

Decatur Police Department
04.2022 - 09.2024

Shift Manager

BYU-Idaho IT Service Desk
10.2021 - 04.2022

Technician / Sales Representative

Fox Pest Control
04.2020 - 09.2020

Customer Service Representative

Melaleuca
07.2019 - 11.2019

Bachelor of Professional Studies -

Brigham Young University-Idaho
Bobby Truong