Blanca O Floriano Gonzalez
South Elgin
Summary
Experienced professional therapist with expertise in delivering therapeutic and relaxing massage treatments. Recognized for customizing sessions to meet clients' specific needs, resulting in optimal outcomes and enhanced well-being. Collaborative team player who seamlessly adapts to changing requirements, ensuring a cohesive and efficient work environment. Proficient in various techniques such as Swedish, deep tissue, sports massage, cupping, hot stone, and trigger point therapy, with a primary focus on client satisfaction and holistic health. Possess exceptional customer service skills and excel in working collaboratively within a team to provide top-notch service. Creative problem solver who promptly responds to all requests. Personable and level-headed, dedicated to consistently meeting goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Seafood Manager
Angelo Caputo's Fresh Markets
10.2014 - Current
- Provide prompt service with smile
- Managed daily work schedules for seafood staff.
- Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
- Communicate with vendors regarding back order availability, future inventory and special orders
- Reach out to customers to suggest additional service or product purchases and inquire about needs or concerns
- Create and maintain detailed database to develop promotional sales
- Take inventory and maintain fresh supply of items
- Prepared and placed seafood cuts and products in display counter to appeal to customers
Licensed Massage Therapist
Health in Balance Chiropractic
05.2024 - 08.2024
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and trigger point.
- Maintained client treatment records and designed long-term care programs for return customers.
Licensed Massage Therapist
New Beginnings Chiropractic
02.2023 - 06.2023
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, cupping and trigger point.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
Receptionist
Tavoos Skin Care and Halotherapy Spa
08.2019 - 02.2020
- Responsible for answering phone calls
- Booking all appointments
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
Clothes Sorter
CINTAS, Professional Uniform And Facility Services
01.2017 - 01.2018
- Organized and assessed different material items, following established guidelines to make determinations on classification, grade or acceptability
- Maintained safety practices at all times to protect personnel and laundry loads.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Insurance Sales Agent
American Income Life Insurance Company
04.2016 - 08.2017
- Conducted research on insurance packages and investment options to generate client recommendations
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Calculated premiums, established payment methods for sales
- Calculated quotes and educated potential clients on insurance options
- Finalize sales and collected necessary deposits
Education
Associate of Science - Massage Therapy
Elgin Community College
Elgin, IL12.2022
High School Diploma -
Lake Park High School
12.2013
Skills
- Customer service
- Organization skills
- Point of sale displays
- Bilingual
- Critical thinker
- Problem solving skills
- Goal- oriented
- Relationship building
- Strong interpersonal skills
- Staff management skills
- Material management skills
- Constructive Feedback
Certification
- Licensed Massage therapist
LIcense NO. 227 023137
Languages
Spanish
Native or Bilingual
English
Full Professional
Contact
South Elgin, IL 60177
(224)238-9249
blancafgonzalez58@gmail.com
blancafloriano@yahoo.com
Timeline
Licensed Massage Therapist
Health in Balance Chiropractic
05.2024 - 08.2024
Licensed Massage Therapist
New Beginnings Chiropractic
02.2023 - 06.2023
Receptionist
Tavoos Skin Care and Halotherapy Spa
08.2019 - 02.2020
Clothes Sorter
CINTAS, Professional Uniform And Facility Services
01.2017 - 01.2018
Insurance Sales Agent
American Income Life Insurance Company
04.2016 - 08.2017
Seafood Manager
Angelo Caputo's Fresh Markets
10.2014 - Current
High School Diploma -
Lake Park High School
- Licensed Massage therapist
LIcense NO. 227 023137
Associate of Science - Massage Therapy
Elgin Community College
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