Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

BLANCA CERON

Maywood

Summary

Has a high level of integrity and a strong work ethic, and is looking to use her management skills to help the company grow in the long run.

Overview

5
5
years of professional experience

Work History

Mobile Expert

T-Mobile
09.2022 - Current
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
  • Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
  • Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
  • Increased customer satisfaction by providing expert advice on mobile devices and plans.
  • Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
  • Maintained a comprehensive understanding of the latest industry trends, products, and technologies to stay ahead of competitors.
  • Improved sales conversion rates by utilizing strong product knowledge and persuasive communication skills.

Waitress/Hostess/Cashier

Denny's
10.2021 - 09.2022
  • Maintained customer satisfaction with timely table check-ins to assess drink or other needs
  • Promoted items on beverage lists and restaurant specials
  • Was frequently complimented by customers for going above and beyond my normal responsibilities
  • Kept track of food distribution, double-checked special diet guidelines, and quickly delivered meals to recipients
  • Kept up with menu changes so that I could provide current and accurate information, answer questions, and assist customers in making the best meal choices based on their preferences
  • Performed opening, closing, and shift change duties with precision to keep the restaurant running smoothly and ready to meet all customer needs
  • Created customer and employee loyalty by implementing effective operational strategies

Cashier

Target
02.2021 - 10.2021
  • Credit cards, checks, gift cards, and coupons were all processed by me
  • Educated customers about [Type] promotions to increase sales
  • Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
  • Kept well-stocked cashier lanes and store shelves to promote strong sales
  • Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors

Hostess/Cashier

Sugar Factory Chicago-Rosemont
02.2020 - 01.2021
  • Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
  • Trained team members to work as cashiers in accordance with company policies and procedures
  • Processed new orders quickly and accurately, completing [Number]+ daily transactions
  • Handled POS transactions such as checks, cash, credit card purchases, and refunds

Education

High School -

Proviso East High School
Maywood, IL
05.2022

Skills

  • Business Development
  • Customer satisfaction
  • Advertising
  • Results-oriented
  • Budgeting
  • Customer service
  • Time management skills
  • Lead development
  • Mobile device management
  • Real-time communication features
  • Mobile payment solutions
  • Strong communication and interpersonal skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Mobile Expert

T-Mobile
09.2022 - Current

Waitress/Hostess/Cashier

Denny's
10.2021 - 09.2022

Cashier

Target
02.2021 - 10.2021

Hostess/Cashier

Sugar Factory Chicago-Rosemont
02.2020 - 01.2021

High School -

Proviso East High School

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BLANCA CERON