BLAKE DANIELS
Chicago,IL
Summary
Detail-oriented IT professional with a strong foundation in system administration, cybersecurity, and technical support. Experienced in managing Active Directory, providing support across Windows and Mac environments, and troubleshooting a wide range of hardware, software, and network issues. Skilled in deploying and maintaining IT infrastructure, including Google Workspace, Zoom, and Mobile Device Management (MDM) tools. Adept at collaborating with cross-functional teams and providing exceptional customer service in fast-paced environments. Certified in Security+ and actively looking to expand IT expertise.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IT Lab Administrator
Self-Directed Learning
01.2024 - Current
- Built and managed home labs with IT tools, including Wireshark and Splunk, to simulate real-world IT challenges.
- Implemented firewalls, network monitoring, and logging systems using virtual machines.
- Gained experience in configuring network devices and diagnosing security issues.
IT Security Specialist
Olin Corporation
04.2022 - 03.2024
- Provided technical support for site operations, ensuring seamless integration of hardware and software platforms.
- Managed Active Directory accounts by creating, modifying, and disabling user accounts for contractors and employees.
- Managed integration of SAP with LIMS portal, streamlining operational efficiency for upper management.
- Onboarded new contractors, ensuring proper IT support for accessing systems.
- Participated in annual security training and audits from US Coast Guard
- Ensured security compliance throughout site
- Assessed threats and assisted management in implementing risk mitigation strategies.
Security Officer
Securitas Security Services
04.2020 - 06.2021
- Ensured safety and integrity of inbound and outbound shipments
- Regularly conducted perimeter checks to uphold standards of employee and organizational safety
- Escorted contractors & visitors to their destination
- Operated DoorKing access control program.
Sports Marketing Representative/Tour Guide
Kayak Chicago
07.2018 - 10.2021
- Executed strategic marketing initiatives and sold merchandise
- Partnered with executive leadership to design marketing and advertising campaigns.
- Orchestrated daily kayak tours, delivering engaging and informative narratives about Chicago's landmarks on Chicago River, North Avenue Beach, and Montrose Beach
- Safeguarded customer well-being on tours through comprehensive demonstrations on operating kayaks, paddleboards, and boats.
Concessions Associate
Cinemark
01.2015 - 02.2017
- Managed transactions and provided high-quality service to customers
- Played a key role in inventory management, accurately tracking stock levels and assisting in the ordering process to ensure availability of all concession items while minimizing waste
- Directed patrons to their seats during peak movie releases, ensuring a smooth and enjoyable experience.
Education
Bachelor of Business Administration & Management -
Saint Xavier University
Chicago, IL05.2024
Skills
- IT Support for Windows & Mac environments
- Firewall Configuration
- Google Workspace, Zoom, Slack Support
- Threat Analysis
- Mobile Device Management (MDM)
- Network Security
- Okta Administration
- Active Directory
- Network Troubleshooting & Connectivity
- Cybersecurity Tools: Wireshark, Metasploit, Splunk
- Strong Customer Service & Technical Troubleshooting
- Business Management
- Passionate Problem Solver
- Dynamic Written & Verbal Communication
- Collaborative Team Player
Certification
- CompTIA Security+ Certification
- Google Cybersecurity Professional Certificate
- Google AI Essentials Certificate
- Transportation Worker Identification Credential (TWIC) Holder
- Permanent Employee Registration Card (PERC) Holder
- CPR Certified
Timeline
IT Lab Administrator
Self-Directed Learning
01.2024 - Current
IT Security Specialist
Olin Corporation
04.2022 - 03.2024
Security Officer
Securitas Security Services
04.2020 - 06.2021
Sports Marketing Representative/Tour Guide
Kayak Chicago
07.2018 - 10.2021
Concessions Associate
Cinemark
01.2015 - 02.2017
- CompTIA Security+ Certification
- Google Cybersecurity Professional Certificate
- Google AI Essentials Certificate
- Transportation Worker Identification Credential (TWIC) Holder
- Permanent Employee Registration Card (PERC) Holder
- CPR Certified
Bachelor of Business Administration & Management -
Saint Xavier University
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