Billy Dorsey
Chicago
Summary
Dynamic professional with extensive experience at Target Warehouse, excelling in shipping and receiving operations. Proven ability to enhance team efficiency through effective communication and staff training. Skilled in barcode scanning and adept at maintaining warehouse safety, ensuring accurate inventory management and timely deliveries. Committed to fostering collaboration and boosting team morale.
Overview
23
23
years of professional experience
Work History
Shipping/Receiving
Target Warehouse
Chicago
01.2025 - 01.2026
- Unloaded shipments using powered equipment and manual handling techniques.
- Inspected incoming goods for quality and accuracy before acceptance.
- Collaborated with team members to streamline receiving processes and workflows.
- Maintained a clean and organized receiving area for safety compliance.
- Assisted in training new staff on receiving procedures and equipment operation.
- Received deliveries, scanned packages, and updated orders in internal database.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Reported any maintenance issues with material handling equipment to supervisor immediately.
- Verified that all shipping documents were accurate and complete.
- Performed physical counts of inventory when necessary and compared it with computer records for accuracy.
- Attended weekly team meetings with supervisors to discuss best practices for receiving processes.
- Inspected packages for damages, shortages, or incorrect items; reported discrepancies to supervisor.
- Documented damaged, inaccurate or missing products and reported to management.
- Scanned barcodes on incoming inventory to ensure accuracy of product information in system database.
- Utilized scanners to record product information into computer systems for tracking purposes.
- Maintained a clean and safe work environment by performing daily housekeeping tasks.
- Stored goods in the proper location according to established guidelines.
- Assisted in loading outgoing shipments onto trucks; ensured that packages were properly secured before departure.
Custodial
Schwab Rehabilitation/ Sodexo
Chicago
01.2020 - 01.2025
- Collaborated with staff to address immediate cleaning needs efficiently.
- Assisted in inventory management of cleaning supplies and equipment.
- Trained new custodial staff on best practices and procedures.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Assisting with special projects related to custodial care as assigned by supervisor or manager.
- Checked and stocked inventory throughout facility to meet expected demands.
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Kept business entrances clean, tidy and professional in appearance.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Notified managers of repair needs or additions to building operating systems.
Cook/BOH Team Member
Ruth Chris Steak House
Chicago
01.2018 - 01.2020
- Managed kitchen stations to ensure smooth food preparation processes.
- Maintained cleanliness and organization in the kitchen environment.
- Collaborated with front-of-house staff to coordinate meal timing.
- Monitored food inventory and assisted with ordering supplies.
- Ensured compliance with health and safety regulations in food handling.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Organized storage areas for efficient usage of space.
- Managed portion control using correct utensils during preparation and plating.
- Set up and performed initial prep work for soups, sauces, and salads.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Set up work stations prior to opening to minimize prep time.
- Monitored temperatures of prepared food and cold-storage areas.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Followed food safety guidelines to prevent contamination risks.
- Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
- Prepared, cooked and presented food safely and quickly to meet restaurant's standards.
- Seasoned food according to recipes or personal judgment and experience.
BOH Team member
Wollensky and Smith
Chicago
01.2016 - 01.2018
- Prepared ingredients following standard recipes and safety guidelines.
- Maintained cleanliness and organization in food preparation areas and kitchen stations.
- Assisted chefs in cooking and plating dishes for service during peak hours.
- Collaborated with team members to ensure efficient workflow during busy shifts.
- Operated kitchen equipment safely, including ovens, grills, and fryers.
- Followed food safety regulations and sanitation practices consistently throughout shifts.
- Supported training of new team members on kitchen procedures and safety protocols.
- Maintained proper food handling procedures and sanitation standards to ensure safe and quality products.
- Managed closing duties such as cleaning workstations and organizing storage areas for next shift.
Cook/Dishwasher/Porter
Denny’s Restaurant
Norridge
01.2008 - 01.2016
- Prepared and cooked menu items following standardized recipes and presentation guidelines.
- Monitored inventory levels and assisted with stock rotation to minimize waste.
- Ensured compliance with health and safety regulations in food handling practices.
- Operated kitchen equipment, including grills, fryers, and ovens safely and efficiently.
- Adapted to changing menu items and special requests from customers promptly.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Team member
Wendy's
Chicago
01.2003 - 01.2008
- Assisted in preparing food items according to safety and quality standards.
- Maintained cleanliness in dining and kitchen areas during busy shifts.
- Provided friendly customer service by taking and processing orders efficiently.
- Collaborated with team members to ensure smooth restaurant operations.
- Operated kitchen equipment safely while following proper procedures.
- Trained new team members on operational procedures and customer service practices.
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
Education
Proviso H.S. -
Proviso H.S.
06-1998
Skills
- Led team meetings of store employees, connect with store managers, and boost morale
- Equipment operation
- Barcode scanning
- Shipping documentation
- Receiving processes
- Effective communication
- Time management
- Adaptability to change
- Staff training
- Shipping and receiving
- Loading and unloading
- Warehouse safety
- Labeling and packaging
- Cross-functional collaboration
- US Driver's license
- Loading dock management
- Tracking systems proficiency
- Shipping and receiving tracking
- Teamwork and cooperation
- Warehouse layout understanding
- Warehouse software systems
- Self-motivated and independent
- Shipment tracking
- Visited individual stores to help with training new team members
- Supported needs of store management in high-volume kitchens to serve more diners, increasing business
- Put away deliveries of fresh foods and beverages
- Clean kitchen for dietary Sweep and mop, take out the trash, clean the restrooms, and ensure that all cleaning and sanitary materials remain in stock
Professional Value Offered
- Boosted customer satisfaction ratings by timely resolving issues by remaking orders to standard.
- Secure positive customer dining experiences, executing effective quality assurance practices.
- Provided day-to-day support to Management.
Timeline
Shipping/Receiving
Target Warehouse
01.2025 - 01.2026
Custodial
Schwab Rehabilitation/ Sodexo
01.2020 - 01.2025
Cook/BOH Team Member
Ruth Chris Steak House
01.2018 - 01.2020
BOH Team member
Wollensky and Smith
01.2016 - 01.2018
Cook/Dishwasher/Porter
Denny’s Restaurant
01.2008 - 01.2016
Team member
Wendy's
01.2003 - 01.2008
Proviso H.S. -
Proviso H.S.