Biliah Mandela
Chicago,IL
Summary
Dedicated Community Organizer with 5 years of empowering underserved cultures and interests by communicating with local and state governments. Skilled at connecting organizations with powerful allies to solicit real change and effective action. Known for bringing diverse groups together to achieve universally beneficial goals. Progressive Organizer well-versed in organizational and representational issues to community campaigns. Specializes in communication and assists in local and regional activities to recruit, coordinate and engage large mobilizations toward action. Self-motivated and disciplined in planning and tracking priorities and works flexible hours, including evenings and weekends to accomplish goals.
Overview
11
11
years of professional experience
Work History
Community Organizer
Industrial Areas Foundation
09.2021 - Current
- Operated outreach office to recruit and lead team of canvassers to fundraise for important issues.
- Coordinated and implemented numerous meetings, forums and community events.
- Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
- Interviewed members of specific populations to understand and document issues.
- Built strong bonds with local cultural organizations by respecting unique differences and specific societal norms.
- Generated reports to evaluate program success and make modifications.
Delivery Truck Driver
Amazon
10.2020 - 02.2021
- Inspected vehicle before and after every trip and conducted minor repairs.
- Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered superior customer service to retain existing customers and attract future customers.
Lead Field Technician
Spectrum
03.2018 - 12.2020
- Troubleshot systems, traced problems and diagnosed root causes.
- Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs
- Managed maintenance activities, supervised staff and inspected equipment
- Researched and implemented new technologies and equipment
Professional Mover
Two Men And A Truck
02.2017 - 12.2018
- Operated with safety and skill to avoid accidents and delays.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 1200 lbs.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Completed over 780 jobs by loading boxes and large items, unloading trucks, and cleaning job sites.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Lead Deckhand
Shoreline Sightseeing
03.2012 - 10.2014
- Thoroughly inspected boats before each embarkment to verify maximum reliability.
- Directed and coordinated crew members and workers and maintained strict operational schedules and profit targets.
- Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
- Inspected and assessed telecommunication systems and navigational instruments to prepare for and manage safe piloting.
- Adhered to laws and regulations based on voyage locations.
- Operated large marine vessels by adjusting speed, steering craft and utilizing navigation instruments.
Education
Associate of Arts - Psychology
Grambling State University
Grambling, LA07.2013
Associate of Arts - Criminal Justice
Grambling State University
Grambling, LA07.2013
High School Diploma -
Lincoln Park High School
Chicago, IL06.2011
Skills
- Outreach Initiatives
- Public Speaking
- Event Promotion
- Community Organization
- Performance Improvement
- Organizational Leadership
- Analytics and Documentation
- Issue Awareness
- Project Deadlines
- Project Workflow Management
- Scheduling
- Database Management
- Advocacy experience
- Base Building
Languages
Spanish
Limited Working
Timeline
Community Organizer
Industrial Areas Foundation
09.2021 - Current
Delivery Truck Driver
Amazon
10.2020 - 02.2021
Lead Field Technician
Spectrum
03.2018 - 12.2020
Professional Mover
Two Men And A Truck
02.2017 - 12.2018
Lead Deckhand
Shoreline Sightseeing
03.2012 - 10.2014
Associate of Arts - Psychology
Grambling State University
Associate of Arts - Criminal Justice
Grambling State University
High School Diploma -
Lincoln Park High School
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