Bianca Sostre
Bellwood
Summary
Experienced bartender and server known for exceptional customer engagement and efficient cash handling. Proven ability to maintain cleanliness and organization while managing inventory effectively. Aiming to contribute to a vibrant team environment.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Bartender
Paisan's Pizza
Oak Lawn
03.2022 - Current
- Prepared and served a variety of beverages, ensuring customer satisfaction and repeat business.
- Maintained cleanliness and organization of the bar area consistently.
- Managed inventory of liquor, mixers, and garnishes regularly.
- Engaged with customers, fostering a welcoming atmosphere that enhanced their experience.
- Handled cash transactions and processed payments accurately.
- Resolved customer complaints promptly, preserving high satisfaction and loyalty.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
Banquet Server
Instawork
Chicago
03.2021 - Current
- Set up banquet tables and chairs according to event specifications.
- Delivered food and beverages to guests during events efficiently.
- Responded promptly to guest inquiries and requests during functions.
- Followed health and safety guidelines while serving food and drinks.
- Communicated effectively with team members to coordinate service flow.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Maintained buffet lines by replenishing with fresh foods for optimal presentation.
- Cleared away used plates and utensils following end of meal service.
Server
Bubba Gump Shrimp
Chicago
05.2016 - 03.2020
- Delivered exceptional customer service, enhancing guest experience in fast-paced dining environment.
- Executed customer orders accurately and efficiently through point-of-sale system, minimizing wait times.
- Guided guests in menu selections and addressed food-related inquiries to ensure satisfaction.
- Trained new servers on restaurant procedures and customer service standards.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
High School Diploma -
Lane Tech
Chicago, IL06-2007
Skills
- Beverage mixing
- Cash handling
- Inventory management
- Customer engagement
- Health compliance
- Event setup
- Training staff
- POS operation
Languages
Spanish
Professional
Certification
Illinois Basset
Timeline
Bartender
Paisan's Pizza
03.2022 - Current
Banquet Server
Instawork
03.2021 - Current
Server
Bubba Gump Shrimp
05.2016 - 03.2020
High School Diploma -
Lane Tech