Summary
Overview
Work History
Education
Skills
Timeline
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Beyonce Johnson

Chicago

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

8
8
years of professional experience

Work History

Cashier

Jd Sports
Chicago
07.2023 - Current
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Answered customer questions and provided store information.

Sales Associate

Nordstrom
Chicago
09.2021 - 09.2023
  • Built relationships with customers to encourage repeat business.
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.

Home Care Aide

Help at Home
Chicago
05.2020 - 09.2022
  • Assisted clients with daily living activities and personal hygiene tasks.
  • Administered medications as per prescribed schedules and guidelines.
  • Communicated effectively with healthcare professionals regarding client needs.
  • Developed trust-based relationships with patients through compassionate communication techniques.

Sales Associate

Journeys Shoes
Chicago
01.2018 - 05.2020
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Education

High School Diploma -

Perspectives Chater Schools Joslin Campus
Chicago, IL
05-2019

Skills

  • Outgoing Personality
  • Excellent communication skills
  • Strong organization skills
  • Leadership
  • Time management
  • Reliable and trustworthy
  • Critical Thinking
  • Work ethic
  • Team building
  • Punctual
  • Customer service
  • Cash handling
  • Relationship building
  • Trust-building
  • Dependability and reliability

Timeline

Cashier

Jd Sports
07.2023 - Current

Sales Associate

Nordstrom
09.2021 - 09.2023

Home Care Aide

Help at Home
05.2020 - 09.2022

Sales Associate

Journeys Shoes
01.2018 - 05.2020

High School Diploma -

Perspectives Chater Schools Joslin Campus

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Beyonce Johnson