Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beverly Littleton

Chicago

Summary

Accomplished Security Officer with years of trading. CPR certified.

Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at and facilities. Keen to offer several years of experience and take on challenging new role.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Hardworking commercial cleaner with several years of experience maintaining sanitary environment in commercial workplaces. Well-versed in sweeping and mopping floors, cleaning glass and maintaining restrooms. Attentive to detail in achieving clean, professional atmosphere.

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

7
7
years of professional experience

Work History

Security Officer

Allied Universal Security Services
Chicago
10.2022 - 06.2025
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Verified photo IDs and tickets to allow guests passage.
  • Monitored premises to deter suspicious activities and maintain safety.
  • Enforced access control measures for visitors and employees at entry points.
  • Documented daily activities and incidents in detailed reports for management review.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Retail Sales Associate

Walmart
10.2020 - 06.2022
  • Organized merchandise on sales floor for optimal presentation.
  • Maintained cleanliness and orderliness of sales area and stockroom.
  • Demonstrated product knowledge to enhance customer experience and satisfaction.
  • Managed inventory levels by restocking shelves and conducting counts regularly.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Facility Attendant

Chicago Cubs
Chicago
04.2018 - 10.2019
  • Assisted with facility setup for events and game days.
  • Maintained cleanliness and organization of assigned areas.
  • Monitored guest areas to ensure safety and comfort.
  • Collaborated with staff to uphold facility standards and procedures.
  • Reported maintenance issues to ensure prompt resolution and service quality.
  • Inspected and maintained facility equipment to ensure safety standards were met.
  • Performed janitorial duties including sweeping, mopping floors, washing windows and walls as needed.
  • Maintained cleanliness of lobby area by dusting furniture and vacuuming carpets.

Education

Diploma - Massage Therapy

Everest College
Bedford Park IL

High School Equivalent - Adult Education

Kennedy King College
Chicago, IL

Skills

  • Report writing
  • General security
  • Superior customer service
  • Surveillance
  • Conflict de-escalation
  • First aid and CPR certified
  • Patrolling
  • Facilities maintenance
  • Effective communication
  • Problem solving
  • Attention to detail
  • Team collaboration

Timeline

Security Officer

Allied Universal Security Services
10.2022 - 06.2025

Retail Sales Associate

Walmart
10.2020 - 06.2022

Facility Attendant

Chicago Cubs
04.2018 - 10.2019

Diploma - Massage Therapy

Everest College

High School Equivalent - Adult Education

Kennedy King College
Beverly Littleton