BETTYE CRAIG
Chicago
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Receptionist
His Hands Health Clinic
Crete, IL
08.2022 - 02.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service Attendant
Marathon Gas Station
09.2021 - 07.2022
- Enhanced customer satisfaction by consistently providing prompt and courteous service.
- Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
- Promoted company products and services, resulting in increased sales and revenue.
- Collaborated with team members to improve overall customer service standards within the company.
- Conducted regular follow-ups with customers to ensure their needs were met and any issues were addressed promptly.
- Provided support during peak hours, contributing to smooth operations and minimal wait times for customers.
Sales Associate
Carson's Pirie Scott
10.2015 - 07.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Certificate -
Illinois School of Health Careers - Chicago
Chicago, IL05.2011
High School Diploma -
William Rainey Harper College
Chicago, IL05.2001
Skills
- Complaint Handling
- Service Upselling
- Time Management
- Customer Focus
- Sales Closing
- Communication Skills
- Money Handling Abilities
- Problem-Solving Abilities
Timeline
Receptionist
His Hands Health Clinic
08.2022 - 02.2023
Customer Service Attendant
Marathon Gas Station
09.2021 - 07.2022
Sales Associate
Carson's Pirie Scott
10.2015 - 07.2018
Certificate -
Illinois School of Health Careers - Chicago
High School Diploma -
William Rainey Harper College
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