Betty Black
Lynwood,IL.
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Inpatient Phlebotomist
Alverno Laboratory
12.2019 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
Inpatient/Outpatient Phlebotomist
La Rabida Children’s Hospital
02.2019 - 08.2019
- Performed blood draws on a volume of 40+ patients per day
- Recorded patient vitals prior to obtaining samples
- Entered patient information into EMR systems, verifying patient information for record keeping purposes
- Organized and prepared daily phlebotomy cart prior to conducting hospital rounds
- Supported the hospital in both an inpatient and outpatient setting
Phlebotomy Technician
Grifols Biomat
11.2018 - 02.2019
- Performed blood draws on a volume of 50+ draws per day
- Determined the suitability of donors by interviewing and reviewing medical history
- Exhibited exceptional phlebotomy skills due to the specialty nature of the clinic; donors are those who have donated for 15+ years and have developed deep scar tissue at puncture site
- Prepared donor reference files
- Accurately prepared PCS2 machines prior to donations
- Monitored donors during plasmapheresis; ensure comfortability of donor
- Collected donor samples and process extracts to the laboratory
- Complied with HIPAA and OSHA regulations
Inpatient Phlebotomist
OSF St. Francis Hospital, Peoria, IL
08.2015 - 06.2018
- Supported the hospital in an inpatient capacity
- Entered patient information into Epic EMR system
- Followed physician orders when administering therapeutic phlebotomy
- Stocked phlebotomy cart or carrier with appropriate supplies
- Accurately labeled vacutainer tubes with patient name, date and time of collection
- Organized daily work based on collection priority
- Determined donor eligibility by conducting screenings and obtaining medical histories
Phlebotomist/Medical Assistant
UI Health: Mile Square Health Center, South Shore
11.2006 - 09.2014
- Entered patient, procedure, and equipment into Cerner EMR system
- Performed venipuncture on patients ranging from pediatrics-geriatrics
- Monitored test accuracy using quality controls
- Performed procedures delegated by a licensed professional, including blood draws, and EKGs
- Maintained a safe and clean environment to infection control standards
Medical Assistant / Phlebotomist
Samaritan Family Medical Services
01.1999 - 06.2006
- Entered patient, procedure, and equipment into Cerner EMR system
- Performed venipuncture on patients ranging from pediatrics-geriatrics
- Monitored test accuracy using quality controls
- Performed procedures delegated by a licensed professional, including blood draws, and EKGs
- Maintained a safe and clean environment to infection control standards
Education
BBA - Healthcare Management
Robert Morris University
05.2005
Associate of Applied Science - Medical Assisting
Robert Morris University
05.2003
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Venipuncture expertise
Certification
- American Heart Association CPR certified Current
- NPCE Certified Phlebotomist Current 2021
Timeline
Inpatient Phlebotomist
Alverno Laboratory
12.2019 - Current
Inpatient/Outpatient Phlebotomist
La Rabida Children’s Hospital
02.2019 - 08.2019
Phlebotomy Technician
Grifols Biomat
11.2018 - 02.2019
Inpatient Phlebotomist
OSF St. Francis Hospital, Peoria, IL
08.2015 - 06.2018
Phlebotomist/Medical Assistant
UI Health: Mile Square Health Center, South Shore
11.2006 - 09.2014
Medical Assistant / Phlebotomist
Samaritan Family Medical Services
01.1999 - 06.2006
Associate of Applied Science - Medical Assisting
Robert Morris University
BBA - Healthcare Management
Robert Morris University
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