Bethany Cissell
Healthcare Plans/Medicare
Waterloo,IL
Summary
Diligent Account Executive and Business Development expert with background in managing client relationships and driving revenue through innovative sales strategies. Successfully closed high-impact deals and fostered long-term partnerships. Demonstrated expertise in communication and negotiation, consistently exceeding client expectations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Director, Business Development
Allsup LLC
02.2024 - 02.2025
- Developed relationships with brokers in order to sell service to their clients
- Executed first sale within six months of beginning role
- Sold new fee structures; first to sell among seasoned colleagues
- Responsible for increasing revenue across all service lines
- Interviewed by news outlets in reference to Medicare trends for articles; including being quoted in the New York Times and monthly articles in ThinkAdvisor
- Created proposals for client prospects
- Forged strong relationships with clients, fostering loyalty and encouraging repeat business.
- Tailored fee structures to meet the needs of the client and the company
- Brought in over $300,000 in revenue in first year in role
- Worked closely with operations and executive leadership to remain closely tied to the needs and expectations for the services
Account Executive
Allsup LLC
05.2015 - 02.2024
- Managed over 100 client accounts, many fortune 500 companies
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Developed and executed implementations for new clients/new services focusing on their needs in order to create a successful relationship
- Collaborated with Sales Directors regarding prospects and new clients
- Regarded as the subject matter expert in details pertaining to Medicare and Medicare plans
- Interviewed by news outlets in reference to Medicare trends for articles
- Worked with Executive leadership, discussing revenue goals, operations, business development and procedures
- Ran monthly reports for clients; communicated results to include suggestions for increased success
- Oversaw delivery of services to our clients
- Responsible for client relationships across three product lines
- Collaborated with senior Accounting leadership on annual budget and expenses
- Exercised critical thinking and problem solving abilities with all client issues and questions
- Reviewed service results providing information regarding trends in the business lines
- Maintain working relationships with product management, marketing, accounting, operations and operations management, executive team, human resources and IT
Medicare Benefits Specialist
Allsup LLC
08.2012 - 05.2015
- Researched Prescription drug plans, Medicare Supplement plans, and Medicare Advantage plans
- Answered phones and assisted callers with questions with excellent customer service skills
- Discussed and explained all aspects of Medicare and Medicare plans
- Demonstrated excellent verbal and written communications skills through interactions with clients and financial advisors
- Took on special tasks and projects to assist the team and increase efficiency
- Collaborated closely with other team members
Associate Customer Information Specialist
Allsup LLC
12.2010 - 08.2012
Onsite Sales Manager
Uniforms for U
01.2009 - 01.2010
Sales Associate
Kipp’s Candies
01.2004 - 01.2006
Education
Bachelor of Science - Business Administration
McKendree University
Lebanon, Il 05-2016
Associate of Arts - Fashion Merchandising & Retail Management
Patricia Stevens College
St. Louis, Mo03-2008
Associate of Arts -
Southwestern Illinois College
Belleville, IL12-2006
Skills
- Strategic planning
- Business development
- Account management
- Information management
- Leadership
- Sales team training
- Problem-solving skills
- Client relationship building
- Verbal and written communication
- Healthcare benefits
- Client relationship management
- Motivational skills
- Listening skills
- Benefits explanation
- Customer satisfaction
- Product knowledge
- Multi-tasking
- Detail-orientated
- Written and oral communication
- Relationship building
- Excellent people skills
- Goal oriented
- Sales
Certification
Illinois State Health Producers License
Timeline
Director, Business Development
Allsup LLC
02.2024 - 02.2025
Account Executive
Allsup LLC
05.2015 - 02.2024
Medicare Benefits Specialist
Allsup LLC
08.2012 - 05.2015
Associate Customer Information Specialist
Allsup LLC
12.2010 - 08.2012
Onsite Sales Manager
Uniforms for U
01.2009 - 01.2010
Sales Associate
Kipp’s Candies
01.2004 - 01.2006
Bachelor of Science - Business Administration
McKendree University
Associate of Arts - Fashion Merchandising & Retail Management
Patricia Stevens College
Associate of Arts -
Southwestern Illinois College
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