Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beth Sweatt

EAST PEORIA

Summary

Dynamic leader with a proven track record at Walmart, excelling in customer service management and inventory control. Skilled in transforming challenges into opportunities, enhancing customer satisfaction, and driving sales growth through innovative merchandising. Expert in team leadership, fostering a culture of continuous improvement and positive customer relations.

Overview

21
21
years of professional experience

Work History

Store Manager

Walmart
03.2004 - 02.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Education

Blackburn College
Carlinville, IL

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Friendly and positive
  • Inventory management
  • Team leadership and coaching
  • Store merchandising
  • Retail inventory management
  • Shift scheduling
  • Employee training
  • Inventory control
  • Recruitment and hiring

Timeline

Store Manager

Walmart
03.2004 - 02.2025

Blackburn College
Beth Sweatt