Beth Reitz
Minooka
Summary
Dynamic Patient Access Representative with a proven track record at St. Joseph Medical Center, excelling in HIPAA compliance and insurance verification. Recognized for delivering exceptional customer service and effectively managing challenging situations, ensuring quality patient care and satisfaction. Adaptable and committed to meeting the evolving needs of the healthcare environment.
Overview
17
17
years of professional experience
Work History
Patient Access Representative
St. Joseph Medical Center
05.2008 - 07.2025
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Education
General Studies
Eisenhower H.S.
Blue Island, IL12-1980
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
Timeline
Patient Access Representative
St. Joseph Medical Center
05.2008 - 07.2025
General Studies
Eisenhower H.S.
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