Bertha-Theresa Ontiveros
Chicago
Summary
Independent business entrepreneur looking for new opportunities, Licensed Cosmetologist and experienced customer service provider.
Creative, Leadership skills, and time management efficient.
Overview
17
17
years of professional experience
Work History
Cosmetologist
Blooming Beauty
09.2020 - Current
- Built a loyal clientele base through exceptional customer service and personalized care.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Cosmetologist
Brows By Lucy
01.2023 - 10.2023
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Conducted thorough consultations to understand client needs, preferences, and objectives before each treatment session.
Beautician
Seva Beauty
02.2013 - 10.2016
- Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
- Increased customer loyalty with exceptional customer service and follow-up care advice.
- Boosted salon revenue by upselling additional services and retail products during appointments.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Beautician
Salon Rupa
01.2008 - 04.2012
- Fostered a welcoming atmosphere that encouraged repeat business from satisfied customers.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Education
Cosmetology License - Beauty
Bellmar Beauty College
Berwyn, IL06-2015
High School Diploma -
Morton West High School
Berwyn, IL06-2012
Skills
- Great Customer Service
- Social skills
- Professionalism and ethics
- Friendly communication
- Scheduling appointments
- Brow shaping expert
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cosmetologist
Brows By Lucy
01.2023 - 10.2023
Cosmetologist
Blooming Beauty
09.2020 - Current
Beautician
Seva Beauty
02.2013 - 10.2016
Beautician
Salon Rupa
01.2008 - 04.2012
Cosmetology License - Beauty
Bellmar Beauty College
High School Diploma -
Morton West High School