Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bertha-Theresa Ontiveros

Chicago

Summary

Independent business entrepreneur looking for new opportunities, Licensed Cosmetologist and experienced customer service provider.

Creative, Leadership skills, and time management efficient.

Overview

17
17
years of professional experience

Work History

Cosmetologist

Blooming Beauty
09.2020 - Current
  • Built a loyal clientele base through exceptional customer service and personalized care.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Cosmetologist

Brows By Lucy
01.2023 - 10.2023
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Conducted thorough consultations to understand client needs, preferences, and objectives before each treatment session.

Beautician

Seva Beauty
02.2013 - 10.2016
  • Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
  • Increased customer loyalty with exceptional customer service and follow-up care advice.
  • Boosted salon revenue by upselling additional services and retail products during appointments.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Beautician

Salon Rupa
01.2008 - 04.2012
  • Fostered a welcoming atmosphere that encouraged repeat business from satisfied customers.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.

Education

Cosmetology License - Beauty

Bellmar Beauty College
Berwyn, IL
06-2015

High School Diploma -

Morton West High School
Berwyn, IL
06-2012

Skills

  • Great Customer Service
  • Social skills
  • Professionalism and ethics
  • Friendly communication
  • Scheduling appointments
  • Brow shaping expert

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cosmetologist

Brows By Lucy
01.2023 - 10.2023

Cosmetologist

Blooming Beauty
09.2020 - Current

Beautician

Seva Beauty
02.2013 - 10.2016

Beautician

Salon Rupa
01.2008 - 04.2012

Cosmetology License - Beauty

Bellmar Beauty College

High School Diploma -

Morton West High School

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Bertha-Theresa Ontiveros