Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

BERTHA PENA

Elmwood Park

Summary

Dynamic Dispensary Assistant at Midwestern University, adept at maintaining inventory accuracy and ensuring patient safety through exceptional organizational skills. Recognized for fostering a welcoming atmosphere and training new employees, while consistently delivering outstanding customer service and adhering to HIPAA compliance standards. Proven ability to multitask effectively in a fast-paced environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Dispensary Assistant

Midwestern University
04.2017 - Current


• Assist in the dispensing of all disposable and fixed assets such as instruments, equipment and dental

products to students and clinical faculty members as needed with a professional

demeanor.

• Fill internal orders for the Dental Institute by utilizing the axiUm Inventory software.

• Process external orders which include obtaining and submitting invoices, entering UPC and product

codes, updating pricing, dispensing back orders, track expiration dates, and returning of defective

goods.

• Perform inventory counts and report stock balance.

• Maintain the organization, cleanliness and general appearance.

• Assist in the training of new employees.

• Troubleshoot equipment, perform maintenance, and send out repairs while keeping track of detailed

information throughout our shared files.

•Multitask and fluctuate between floors for coverage.

• Participate in Dental Clinic meetings

• Consistently provide exceptional service to internal customers.

• Maintain a welcoming atmosphere to promote collegiality among student doctors, faculty, and staff.

Education

Associate of Science - Dental Assistant

Bryman School
Phoenix, AZ
06-2004

Associate of Applied Science - Science in Computer Technician

Devry Chicago
Chicago, IL
06-1998

Skills

  • Motivational attitude
  • Proficient in organization techniques
  • HIPAA regulations knowledge
  • Commitment to professional standards
  • Inventory restocking
  • Proficient in computer applications
  • Team collaboration
  • Strong task management

Certification

CPR certified

Languages

Spanish
Native or Bilingual

Timeline

Dispensary Assistant

Midwestern University
04.2017 - Current

Associate of Science - Dental Assistant

Bryman School

Associate of Applied Science - Science in Computer Technician

Devry Chicago
BERTHA PENA