Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

BERENICE RUVALCABA

Chicago

Summary

Dynamic professional committed to continuous learning and knowledge application, with a strong focus on personal and professional growth. Proven ability to adapt and thrive in challenging environments, leveraging critical thinking and problem-solving skills. Eager to contribute to innovative projects that foster development and drive success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Barista

Qamaria Yemeni Coffee
Chicago Ridge
02.2025 - Current
  • Trained new baristas on coffee preparation and customer service standards.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors. Maintained cleanliness and organization of the coffee preparation area.

Private Investigator

Robert G. Hanrahan Investigations, LLC
Hillside
04.2023 - 01.2025
  • Background Checks/Skip Trace Reports
  • Surveillance/Stake Outs
  • Evidence Gathering
  • Interviewing Eyewitnesses and other related subjects
  • Photograph/video accident scenes
  • Investigation into accident scenes
  • Canvassing
  • Report writing
  • Place clients in contact with attorney's
  • Locate law firm clients
  • Facilitate communication between attorneys and their clients
  • File and submit Freedom of Information Act Requests
  • Database, Internet, and Social Media Research
  • Perform administrative tasks at the office as needed

Team member/Cashier

Home Depot
Chicago
04.2019 - 05.2024
  • Maintained a positive customer experience
  • Kept accurate cash drawer
  • Promoted in-store credit cards as an option for customers
  • Promoted warehouse safety guidelines
  • Helped train and coach new employees

Team member

Burger King
Chicago
01.2017 - 12.2020

Education

Bachelor of Arts - Law Enforcement, Criminalistics

Western Illinois University
Macomb, IL
05.2023

Bachelor of Arts - Criminology

University of Illinois At Chicago
Chicago, IL

Skills

  • Proficient in Spanish communication
  • Analytical and problem-solving skills
  • Able to work independently, with minimal supervision
  • Trustworthy in high-pressure situations
  • Able to communicate and provide direction
  • Skilled in Microsoft Office tools
  • Skilled in utilizing Google Suite tools
  • Text revision
  • Creative design solutions
  • Clear and concise report drafting
  • Active listener
  • Training and mentoring
  • Customer relationship management
  • Effective communication
  • Relationship building

References

Available upon request

Certification

  • Paraprofessional
  • Notary

Timeline

Barista

Qamaria Yemeni Coffee
02.2025 - Current

Private Investigator

Robert G. Hanrahan Investigations, LLC
04.2023 - 01.2025

Team member/Cashier

Home Depot
04.2019 - 05.2024

Team member

Burger King
01.2017 - 12.2020

Bachelor of Arts - Law Enforcement, Criminalistics

Western Illinois University

Bachelor of Arts - Criminology

University of Illinois At Chicago

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BERENICE RUVALCABA