Benjamin Perry
La Grange Park
Summary
Experienced in diligently monitoring and ensuring the safety of swimmers, with a strong ability to make quick decisions and effectively communicate in emergency situations. Possesses knowledge of CPR and first aid techniques, able to create a safe and secure environment for all pool users. Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills, poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Lifeguard
Itasca Country Club
05.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Observed weather and water conditions and alerted visitors to potential dangers, storms.
- Completed pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Recreation Attendant
Itasca Country Club
02.2024 - Current
- Educated guests on proper use of equipment to minimize injuries and ensure a safe experience.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing inquiries.
- Maintained a safe and clean recreational environment, ensuring the well-being of patrons.
- Answered guest questions to provide fun game experience.
- Demonstrated knowledge of sport-specific rules by accurately interpreting situations that arose during matches.
- Upheld high ethical standards while officiating games, contributing to the overall integrity of the sport.
- Enhanced customer satisfaction by providing a clean and safe ice rink environment.
- Monitored guests and enforced rules, maintaining safety for visitors.
Fast Food and Counter Workers
Polar Bear Ice Cream
05.2022 - 10.2023
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.
- Professionally answered telephones and responded to customer inquiries.
- Prepared store for opening or closing procedures, ensuring all tasks were completed thoroughly and on time.
- Maintained stock and replenished workstation products.
- Operated cash register for cash and credit card transactions.
- Assisted in training of new staff on proper counting techniques and procedures.
Lifeguard
Riverside Brookfield High School
05.2021 - 08.2021
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
Associate -
College of DuPage
Glen Ellyn, Illinois05-2025
High School -
Riverside Brookfield High School
Riverside, Illinois05.2021
Skills
- Cardiopulmonary Resuscitation (CPR)
- Automated External Defibrillator (AED)
- Point Of Sale
- Health and Safety Standards
- Cash Handling
- Customer Inquiries
- Cash Register
- Strong communicator
- Leadership qualities
- First aid
- Team bonding
- General maintenance
- Patron support
- Lifeguard certification
- Positive attitude
- Customer service
Timeline
Lifeguard
Itasca Country Club
05.2024 - Current
Recreation Attendant
Itasca Country Club
02.2024 - Current
Fast Food and Counter Workers
Polar Bear Ice Cream
05.2022 - 10.2023
Lifeguard
Riverside Brookfield High School
05.2021 - 08.2021
Associate -
College of DuPage
High School -
Riverside Brookfield High School
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