Benjamin Marrese
Hoffman Estates
Summary
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes.
EMT-B
Overview
10
10
years of professional experience
Work History
Emergency Medical Technician
A-TEC Ambulance
02.2024 - Current
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Currently work as partner on Critical Care Paramedic ambulance with station field supervisor Kelly King,. CCT Paramedic.
General Manager of Food Service
Jersey Mike's Subs
04.2023 - 04.2024
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
- Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Implemented loss prevention measures, reducing shrinkage and improving overall store profitability.
Assistant Food Service Manager
Jersey Mike's Subs
08.2022 - 04.2023
- Assisted Food Service Manager with planning and preparation of breakfast, lunch and dinner for guests.
- Implemented cost-saving measures through effective portion control and minimizing food waste.
- Assessed inventory levels regularly, maintaining optimal stock to prevent shortages or surplus.
- Conducted regular performance evaluations for staff members to provide constructive feedback on their strengths as well as areas needing improvement.
- Managed staff schedules, ensuring adequate coverage during peak times and reducing labor costs.
- Trained new hires on company policies, procedures, and best practices for exceptional service delivery.
- Observed staff confirm safety and quality standards.
- Practiced safe work habits and encouraged staff to do same.
Food Service Supervisor
Jersey Mike's Subs
05.2019 - 08.2022
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
Food Service Worker
Jersey Mike's Subs
09.2015 - 05.2019
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
No Degree - Emergency Medical Services
William Rainey Harper College
Palatine, IL12-2023
High School Diploma -
Hoffman Estates High School
Hoffman Estates, IL05-2018
Skills
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Vital signs monitoring
- Vital sign assessment
- Pre-hospital care
- Airway management
- Bleeding control
- Direct patient care
- Patient assessments
- Patient management
- Patient transport
- Patient stabilization
- Ambulance driving
- Supply restocking
- Behavioral emergencies
- Emergency vehicle operation
- Spinal immobilization
- Safe driving
- Medication administration
- Medical records management
- Time management
- Multitasking and organization
- Critical thinking
- Clear communication
- Oxygen administration
- Medical equipment use
Timeline
Emergency Medical Technician
A-TEC Ambulance
02.2024 - Current
General Manager of Food Service
Jersey Mike's Subs
04.2023 - 04.2024
Assistant Food Service Manager
Jersey Mike's Subs
08.2022 - 04.2023
Food Service Supervisor
Jersey Mike's Subs
05.2019 - 08.2022
Food Service Worker
Jersey Mike's Subs
09.2015 - 05.2019
No Degree - Emergency Medical Services
William Rainey Harper College
High School Diploma -
Hoffman Estates High School
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