Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Benjamin Kerrigan

Aurora

Summary

Proactive and dynamic professional with a commitment to adaptation and problem-solving excellence. Established track record of cultivating strong client and team relationships, focused on driving team success and delivering measurable outcomes.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Capable of making decisions in complex environments, with limited resources, promptly.

Overview

14
14
years of professional experience

Work History

Senior Store Manager

Mattress Firm
Lombard
08.2017 - Current
  • Trained new employees on company policies, procedures, and product knowledge.
  • Engaged customers in conversation to identify needs and requirements.
  • Conducted regular audits of store operations to pinpoint areas for improvement.
  • Delegated tasks to staff while establishing priorities and goals.
  • Reviewed financial statements and sales reports to assess productivity.
  • Cultivated strong client relationships through effective issue resolution and communication.
  • Created weekly schedules to ensure optimal store coverage during operating hours.
  • Organized store layout according to corporate guidelines for maximum space utilization.

Sales Manager

American Mattress
Addison
06.2014 - 07.2017
  • Maintained comprehensive knowledge of sales promotions, return policies, and security practices.
  • Adapted sales strategies based on customer feedback to enhance overall performance.
  • Educated customers on product features and proper usage to drive sales.
  • Provided information on store services and products through effective telephone communication.
  • Resolved customer complaints professionally to ensure satisfaction and retention.
  • Leveraged technology resources to assist customers in locating desired items.

Various Jobs

Mulitple
Elmhurst
01.2011 - 01.2014
  • Door-to-door sales rep for AT&T U-verse campaign
  • Adjusted coaching techniques to align with athlete needs and optimize strengths and weaknesses.
  • Planned strategies and selected optimal team lineups for effective execution of game plans.
  • Inspected products for damage, ensuring adherence to quality control standards before packing.
  • Demonstrated attention to detail by selecting correct item sizes, colors, and quantities.
  • Maintained clean and organized work areas to enhance productivity and ensure worker safety.

Education

Bachelor of Science - Sports Administration

Southern Illinois University, Carbondale
Carbondale, IL
12-2011

Some College (No Degree) -

College of DuPage
Glen Ellyn, IL

Some College (No Degree) -

Loras College
Dubuque, IA

Skills

  • Employee training and development
  • Performance coaching and evaluation
  • Team building and leadership
  • Sales performance and analysis
  • Customer service and support
  • Store operations
  • Conflict resolution
  • Staff scheduling
  • Product knowledge
  • Organizational skills
  • Active listening
  • Merchandise planning
  • Inventory management

Accomplishments

  • Million dollar writer 2020,2021
  • Multiple months with $100K in finalized sales
  • Multiple Store manager of the quarter awards

References

References available upon request.

Timeline

Senior Store Manager

Mattress Firm
08.2017 - Current

Sales Manager

American Mattress
06.2014 - 07.2017

Various Jobs

Mulitple
01.2011 - 01.2014

Bachelor of Science - Sports Administration

Southern Illinois University, Carbondale

Some College (No Degree) -

College of DuPage

Some College (No Degree) -

Loras College

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Benjamin Kerrigan