Benjamin Hoyt
Gurnee
Summary
Service-oriented with a track record in maintaining high standards of cleanliness and customer satisfaction. Known for strong team collaboration and a result-driven approach, adaptable to dynamic work environments. Skilled in multitasking and effective communication, reliable in delivering consistent service quality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Golf Cart/Bag Attendant
Ivanhoe Country Club
08.2022 - 08.2024
- Service to members
- Maintaining the driving range
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Court Monitor/Cook
Launch Family Entertainment
04.2023 - 07.2024
- Watch over and enforce rules on trampoline courts/obstacle courses to ensure safety among customers
- Clean extensively to maintain a healthy environment for children
- Make various fried food combinations for the typical entertainment park
- Kept games moving by maintaining game rules and managing game conflicts.
- Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
- Enhanced court efficiency by efficiently organizing and managing case files.
- Ensured accuracy in court recordkeeping by diligently reviewing and updating information as necessary.
Barback
Fam’s on the Chain
04.2021 - 08.2021
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Little League Umpire
Lake Villa Township
06.2018 - 07.2019
- Officiate at sporting events, games, or competitions, to maintain standards of play and to ensure that game rules are observed
- Verify scoring calculations before competition winners are announced
- Resolve claims of rule infractions or complaints by participants and assess any necessary penalties, according to regulations
- Confer with other sporting officials, coaches, players, and facility managers in order to provide information, coordinate activities, and discuss problems
- Report to regulating organizations regarding sporting activities, complaints made, and actions taken or needed such as fines or other disciplinary actions
Education
Bachelor of Science - Sport Management
Grand Valley State University
Allendale, MI05-2026
Associate of Arts -
College of Lake County
Grayslake, IL12-2023
Skills
- Strong Work Ethic
- Patience and understanding
- Team player attitude
- Reliability and punctuality
- Quality Assurance
- Active Listening
Volunteer Experience
- Lake Villa Township Baseball - Clinic Staff
- PADS Homeless Shelter - Kitchen
Certification
- Gaining the RIGHT Experience for Your Sports Career, WorkInSports.com
- Building and Maintaining Your Network, WorkInSports.com
Timeline
Court Monitor/Cook
Launch Family Entertainment
04.2023 - 07.2024
Golf Cart/Bag Attendant
Ivanhoe Country Club
08.2022 - 08.2024
Barback
Fam’s on the Chain
04.2021 - 08.2021
Little League Umpire
Lake Villa Township
06.2018 - 07.2019
Bachelor of Science - Sport Management
Grand Valley State University
Associate of Arts -
College of Lake County