Benjamin Flaman
Streamwood
Summary
Dedicated and customer-focused professional with several years of experience in restaurant service, developing strong communication, multitasking, and problem-solving skills in fast-paced environments. Eager to contribute to a team-oriented workplace while expanding my administrative and professional skills.
Overview
5
5
years of professional experience
Work History
Server
TL's Four Seasons
Bartlett
05.2024 - Current
- Managed customer orders efficiently, ensuring timely and accurate service.
- Trained new staff on menu offerings and service standards.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Collaborated with kitchen staff to streamline food preparation processes.
Server
Cooper's Hawk Winery and Restaurant
Morton Grove, IL
02.2022 - 02.2024
- Assisted in maintaining cleanliness and organization of dining area.
- Prepared and maintained beverage stations, ensuring quality standards were met.
- Resolved customer inquiries and complaints promptly, improving overall dining experience.
- Implemented suggestions for menu improvements based on customer feedback.
Server
Olive Garden
Schaumburg, IL
08.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - Radio And Television
Southern Illinois University, Carbondale
Carbondale, ILSkills
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Task prioritization
Timeline
Server
TL's Four Seasons
05.2024 - Current
Server
Cooper's Hawk Winery and Restaurant
02.2022 - 02.2024
Server
Olive Garden
08.2021 - 05.2022
Bachelor of Arts - Radio And Television
Southern Illinois University, Carbondale