Summary
Overview
Work History
Skills
Timeline
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Belinda Lipworth

Ra'anana

Summary

An administrative professional, who excels at providing essential support to ensure efficient operations and a continuous smooth workflow. Well organized and efficient, displaying strong coordination skills. Excited by the opportunity to collaborate with others and work in a team. Embody strong leadership qualities. Reliable, trustworthy and hard-working. A sociable, easy-going person.

Motivated and customer-focused, with over 20 years of experience delivering exceptional service in fast-paced environments. Adept at building positive relationships and ensuring customer loyalty by resolving complex customer issues, and maintaining high satisfaction ratings.

Overview

26
26
years of professional experience

Work History

Administrator

Wizkidz
03.2024 - Current
  • Built customer loyalty and retention by delivering excellent experiences.
  • Attended to all client queries by way of Email, Whatsapp and telephone
  • Processing and capturing of new stock and orders

E-commerce, Event Co-Ordinator And Customer Care Specialist

Paul's Homemade Ice Cream
01.2022 - 01.2023
  • Responsible for Customer Service, ensuring customer satisfaction and ongoing customer loyalty
  • Event management and planning using strong organizational skills, attention to detail, creativity, and effective communication
  • Work closely with customers, hiring staff, coordinate with vendors
  • Responsible for the E-commerce site, problem solving, processing orders, scheduling etc

Event Planner

PTA King David Nursery School
01.2016 - 01.2021
  • Initial Planning understanding event objectives and requirements and develop event proposals, including budgets and timelines
  • Coordinate transportation, accommodations, and on-site facilities
  • Head of Parent-Teacher Association (PTA):
  • Provide leadership and effective communication within the PTA
  • Advocate for the needs of parents and teachers and address concerns with school administrators
  • Organize PTA meetings, fundraisers, and events
  • Foster a sense of community among parents, teachers, and students


Office Administrator

The House Of Busby
01.1999 - 01.2015
  • Manage all aspects of ordering office supplies, equipment, and other necessary items
  • Ensure timely and cost-effective procurement of required resources
  • Oversee customer service operations, addressing inquiries and resolving issues
  • Manage the repair shop, coordinating repairs and maintenance tasks
  • Coordinate outgoing shipments, ensuring accurate and timely delivery
  • Handle incoming orders, verifying shipments and organizing distribution
  • Play a key role in the buying process, including supplier negotiations and relationship management
  • Establish and maintain relationships with vendors and suppliers and negotiate contracts and terms to ensure favorable agreements
  • Maintain accurate records of orders, purchases, and vendor interactions and generate reports to track expenses and analyze buying patterns
  • Communicate with various departments to understand their needs and requirements
  • Collaborate with team members to streamline ordering and procurement processes
  • Ensure that purchased items meet quality standards and handle returns and exchanges when necessary
  • Identify opportunities for process improvement in ordering, buying, and customer service
  • Implement efficient systems and procedures to enhance workflow

Skills

    Excellent verbal and written communication

    Problem-solving and conflict resolution

    Time management and multitasking

    Empathy and active listening

    Management Skills

    Creativity

    Critical Thinking

    Leadership

    Attention to detail

    Data entry

Timeline

Administrator

Wizkidz
03.2024 - Current

E-commerce, Event Co-Ordinator And Customer Care Specialist

Paul's Homemade Ice Cream
01.2022 - 01.2023

Event Planner

PTA King David Nursery School
01.2016 - 01.2021

Office Administrator

The House Of Busby
01.1999 - 01.2015

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Belinda Lipworth