Belinda Haywood
Chicago
Summary
Highly motivated and committed Medical Assistant/Phlebotomy Technician with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
16
16
years of professional experience
Work History
Medical Assistant/Phlebotomy Technician
Rush University Medical Center, RUMC
12.2012 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical Assistant/Phlebotomy Technician
Ann & Robert H. Lurie Children's Hospital of Chicago
01.2009 - 12.2012
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Medical Assistant
Information Technical Institute (ITI)
Chicago, IL01-2006
Nursing Assistant
Information Technical Institute (ITI)
Chicago, IL06-2004
Phlebotomy Technician
Information Technical Institute (ITI)
Chicago, IL12-2003
High School Diploma -
Continental Academy
15327 NW 60TH Ave03-2003
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Phlebotomy
- Electronic health records
- Vital signs monitoring
- Medical terminology
- CPR
- Specimens collection and processing
Timeline
Medical Assistant/Phlebotomy Technician
Rush University Medical Center, RUMC
12.2012 - Current
Medical Assistant/Phlebotomy Technician
Ann & Robert H. Lurie Children's Hospital of Chicago
01.2009 - 12.2012
Medical Assistant
Information Technical Institute (ITI)
Nursing Assistant
Information Technical Institute (ITI)
Phlebotomy Technician
Information Technical Institute (ITI)
High School Diploma -
Continental Academy
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