BEGAIYM ZHAPARALI KYZY
Des Plaines
Summary
I am very passionate about becoming a CNA and working with patients. My background in medical reception at Urgent Care clinic gave me hands-on exposure to healthcare operations. I am strong in patient communication, documentation, and maintaining HIPAA compliance. Motivated to provide safe, compassionate care at Advocate Lutheran General Hospital.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Front Desk Medical Receptionist
NovaMed Urgent Care
Mount Prospect
05.2023 - 09.2025
- Checked in and checked out patients, verified demographics and insurance
- Scheduled appointments and managed provider calendars
- Answered multi-line phones and addressed patient inquiries professionally
- Maintained electronic medical records (EMR) while ensuring HIPAA compliance
- Collected co-pays and processed payments
- Coordinated referrals, prior authorizations, and medical records requests
- Communicated effectively with clinical staff to support patient flow
- Assisted in training new reception staff on procedures and systems used.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Assisted in preparing treatment rooms for patient examinations by stocking supplies and ensuring proper sanitation standards were met.
Education
Some College (No Degree) - Nursing
William Rainey Harper College
Palatine, IL01-2025
High School Diploma -
Aichurok High School
Bishkek, Kyrgyzstan05-2022
Skills
- Electronic medical records (EMR/EHR) documentation
- HIPAA compliance and patient confidentiality
- Medical terminology
- Professional patient communication
- Prioritizing and organizing tasks during high-volume patient flow
- Team collaboration with RNs, LPNs, and providers
- Vital signs monitoring
- Infection control and PPE use
- Multilingual (Turkish, Russian)
Certification
Certified Nursing Assistant in 2025
Timeline
Front Desk Medical Receptionist
NovaMed Urgent Care
05.2023 - 09.2025
Some College (No Degree) - Nursing
William Rainey Harper College
High School Diploma -
Aichurok High School