Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Bedri Osmani

Chicago

Summary

Proven leader in retail management, adept at boosting sales and customer loyalty through expert relationship building and strategic merchandising at AT&T. Excelled in team leadership and problem-solving, enhancing store operations and customer experience. Skilled in KPI tracking and retail operations, consistently achieving targets through innovative strategies and meticulous attention to detail.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

AT&T
11.2023 - Current
  • Strengthened customer loyalty with personalized interactions and follow-ups.
  • Executed merchandising strategies for increased product visibility and sales.
  • Guided team members through challenges with clear communication and support.
  • Identified sales opportunities through customer interactions, maximizing revenue.
  • Conducted regular monthly inventory counts for accurate stock levels, reducing excess inventory.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Retail Sales Consultant

AT&T
02.2021 - 10.2023
  • Enhanced customer loyalty by offering tailored solutions that met individual needs.
  • Resolved customer complaints promptly, maintaining a positive brand image.
  • Handled cash transactions accurately while adhering to established security procedures.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fusion Academy Selection and Graduate Class of 2023

Education

No Degree - Computer Science

Joliet Junior College
Joliet, IL

Skills

  • Problem-solving
  • Customer Experience
  • Accountability
  • Retail operations
  • Store organization
  • Time management
  • Team building and leadership
  • Attention to detail
  • Employee scheduling
  • Mentoring and coaching
  • Relationship building and management
  • Systems and software expertise
  • KPI tracking

Languages

Albanian
Limited Working

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Documenting and sharing travel experiences
  • Music
  • Photography
  • Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
  • I like trying new recipes and food trends

Timeline

Assistant Store Manager

AT&T
11.2023 - Current

Retail Sales Consultant

AT&T
02.2021 - 10.2023

No Degree - Computer Science

Joliet Junior College

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Bedri Osmani